Associate Underwriter/Underwriting Assistant

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a \"small company\" culture where your ideas will be heard with \"big company\" expertise to help you succeed. Great American's Strategic Comp division is currently seeking an Underwriting Assistant (Associate Underwriter) to support our growing Underwriting Team. Are you self‑motivated, highly organized and driven by attention to detail? Do you enjoy multi‑tasking and working in a fast‑paced environment? Do you enjoy supporting a team and working independently? If so, this might be the right job for you! What You’ll Be Doing Provide customer service and administrative support to the Underwriting department. Gather data from multiple sources, including clients, for new and renewal business in support of the underwriting decision process. Organize the data and provide it to Underwriters to help speed decision making. Maintain effective business relationships with internal and external customers in relation to the underwriting process. Perform a variety of policy administration tasks in support of the business within established production and quality guidelines, including: Review instructions from agent, underwriter, insured, broker, etc. to determine what is needed to provide quotes, issuances, renewals, endorsements, etc. Enter information on quotes, issuances, renewals, audits, endorsements and/or cancellations/reinstatements based on rules and company procedures. Enter rate, premium and/or policy information into appropriate systems for policy updates/issuance. Maintain file accuracy and completeness. Order, prepare and/or update reports (e.g., loss reports, financial reports, loss run requests, etc.) and/or legal notices (e.g., Notice of Cancellation, non‑renewal notice, etc.). Research and resolve or correct errors and/or issues. Prepare, assemble and/or issue policy/endorsements and associated documentation. Research and reconcile premium/billing accounting discrepancies; respond to premium/billing questions. Utilize computerized systems for research, tracking, information gathering and/or troubleshooting (e.g., Excel, Word, legacy systems, internal systems, third‑party vendor delivered systems, etc.). Share routine information via telephone, e‑mail, fax or regular mail to underwriters, agents, brokers, reinsurers and/or insureds, maintaining a professional demeanor in all situations. Participate in departmental processes/projects such as changes/enhancements to forms and screens, user acceptance testing for systems and policies, and reviewing impact to current policies/practices. Act as a liaison with other departments and facilitate interdepartmental communication. May perform other tasks including support, imaging, mail, data entry, agent contracting support and/or supply functions. Build working knowledge of policies and procedures, as well as the business (including products, coverages, etc.) and organization. Comply with company and regulatory guidelines. Perform other duties as assigned. Qualifications Bachelor’s degree preferred. Underwriting assistant or internship experience with an insurance carrier or agency preferred. Workers’ Compensation or Property & Casualty lines experience preferred. Location Internal applicants: On‑site four days a week at your current office, with one day remote; core office days Tuesday–Thursday. External applicants in Cincinnati metropolitan area: On‑site four days a week at Great American Tower with one day remote; core office days Tuesday–Thursday. External applicants outside Cincinnati metro area: Remote work from home five days a week. Business Unit Strategic Comp Salary Range $21.50 – $26.50 Benefits We offer competitive benefits packages for full‑time and part‑time employees. Full‑time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full‑time and eligible part‑time employees also enjoy paid time off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits. Excludes seasonal employees and interns. Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Learn more at #J-18808-Ljbffr Great American Insurance Group