Program Manager/ERC (UEC)

About University Enterprises Corporation at CSUSB (This is not a state position) University Enterprises Corporation at CSUSB ("UEC") supports the university's educational mission by providing quality services that complement the instructional program. The university depends upon UEC to provide services that cannot be supported with state funds. UEC is responsible for business enterprises on campus including, but not limited to, dining, bookstore, convenience store, and vending services. UEC also serves as the grantee for federal, state, and local funding for research and sponsored projects. Position Summary Temporary, Staff, Part Time, Non-Benefited position through 12/23/2026 (Appointment may be renewed annually based upon availability of funds, availability of work and satisfactory job performance). Salary: $35.00-$40.00 per hour. Location: Southwest Riverside County: 43200 Business Park Drive, Temecula CA 92590 San Bernardino County: 330 North D Street, San Bernardino CA 92401 Palm Desert: 37023 Cook St Suite 102, Palm Desert, CA 92211 Work Schedule 19 hours per week. Typically, Monday through Friday within the range of 8AM to 5PM. Some nights and weekends may be required. Essential Duties Point of contact for partners of our entrepreneur community. Coordinate training schedules, materials, equipment, travel, and logistics to deliver the training on-site or virtually. Plan and confirm all trainings with partner organizations and/or IECE staff, including space, equipment, materials, and attendance. Develop a recruitment and outreach plan for the recruitment of Affiliates and training participants, and develop promotional materials to distribute on social media and email platforms. Manage and update meeting room reservation calendars and prepare meeting rooms for meetings. Ensure smooth and effective planning and functioning of training events. Create event flyers, send weekly online communications, post flyers, and manage monthly newsletters and events. Provide a monthly activity log to the Center Director. Attend daily/weekly meetings as needed. Review all new Affiliate applications submitted. Serve as a helpful source of communication and relay key notes from meetings, phone calls, in person, and share information with the team. Answer all incoming calls for ERC Affiliate services and assist clients. Communicate last‑minute changes in events to appropriate departments. Understand and respond to clients' needs and requests in a timely and professional manner. Use good time‑management skills in prioritizing work and scheduling workshops and events. Embodiment of IECE Core Values. Perform other tasks, including cross‑training, as directed. Travel regionally as required. Minimum Qualifications Education: High School Diploma or GED. 3 years of experience working in a Customer Service, Event Planning or Hospitality role. Valid California Driver's License. Proficiency in Canva for graphic design of community event flyers. Ability to post to and manage social media pages such as Instagram, Facebook, and LinkedIn. Exceptional customer service skills. Strong verbal and written communication skills. Effective communication abilities. Multi‑tasking and ability to work under tight deadlines with high accuracy. Flexibility with work schedule for evenings and weekends as needed. Problem‑solving abilities and the ability to listen, understand, and follow directions and training for job‑related tasks. Proficiency in Canva, Word, Outlook, Adobe Acrobat, and Excel. Professionalism, professional attire, and demeanor at all times. Organizational skills and ability to independently prioritize daily workload. Effective collaboration with colleagues and clients. Excellent interpersonal skills. Positive attitude. Knowledge of applicable safety practices. Preferred Qualifications Bachelor's Degree desired. Benefits Sick pay accruals Equal Opportunity University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action and is an equal opportunity employer. UEC maintains and promotes a policy of non‑discrimination and non‑harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era. To view the UEC affirmative action program, please contact UEC Human Resources at View email address on click.appcast.io Monday through Friday between the hours of 8:00am and 5:00pm. As an equal opportunity employer, UEC is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access UEC's career website as a result of your disability. You may request reasonable accommodations by contacting UEC's Human Resources Manager at View email address on click.appcast.io. Employment of Individuals with Disabilities and Protected Veterans. EEO AA Policy Statement. Supplemental Information This position will remain open until filled. This has been designated as a sensitive position. The selected candidate must successfully pass a thorough background investigation including a criminal history check prior to appointment. #J-18808-Ljbffr