Customer Service Representative

$18 - $19 per hour

Holbrook Heating Inc

Redwood, NY

Job Description

Description:

Launch Your Career at Holbrook Heating: Inside: Customer Service Representative / Fulltime

Do you thrive in a fast-paced environment and enjoy building positive customer relationships?

Holbrook Heating seeks passionate and detail-oriented individuals to join our expanding Customer Service team. This position offers a competitive hourly rate ranging from $18 to $19 and follows regular business hours, from 8:00 AM to 4:30 PM Monday - Friday or Tuesday - Saturday 9am to 5:30 pm. The candidate must work on-site at Jamesville New York.

Customer Service Representative:
- Respond to inbound calls and emails, handling customer inquiries and concerns professionally.
- Troubleshoot customer issues and provide efficient resolutions.
- Build rapport with customers, fostering long-term relationships.
- Assist with administrative tasks to maintain efficient operations.

Requirements:

You're a great fit if you:

Must be willing to work in office during scheduled hours.

Possess excellent communication and interpersonal skills.
Thrive in a collaborative and fast-paced work environment.
Enjoy problem-solving and exceeding customer expectations.
Are a detail-oriented individual with strong organizational skills.
Have a willingness to learn and grow within the HVAC industry.

Bonus points if you have:

Experience in sales, customer service, or a related field.
Working knowledge of HVAC equipment and services (a plus, but not required).

Apply

Vacancy posted 12 days ago

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