Shift Supervisor

Better Buzz Coffee Shift Supervisor

Better Buzz Coffee is seeking Shift Supervisors to help us in our brand new location in San Marcos, CA, expected to open in February of 2027. Training will be provided at our Vista Commons location!

We seek those who are: Gregarious. You love people, conversation, and sharing great coffee moments. Hospitable. You make everyone who walks in feel like an old friend. Accommodating. You find ways to make each guest's day better. Competitive. You're always striving to be your best every shift, every transaction. Energetic. Your positive energy fills the caf and lifts up everyone around you. Available. You can work at least 28 hours per week, including weekends and holidays.

Perks of the Buzz Life:

• Free drinks & food on shift fuel up with your favorite Buzz
• 35% discount on retail, food & drinks when off shift
• Opportunities for growth and a clear pathway for development
• Dedicated training with a certified Training Ambassador
• Paid sick time and competitive industry pay
• Fun, high-energy environment surrounded by people who love what they do

Compensation: $20.50/hr. You will receive tips as soon as this location opens to the public. In addition to base pay, our team members also receive tips averaging approximately $4.00 per hour. Although tips can vary and are not guaranteed, our amazing customers regularly reward our team with generous gratuities for the great service and Buzz Life energy we bring every day. Actual amounts may differ based on location, hours worked, quality of service, and customer discretion. Average tips reflect 2024 reporting.

Responsibilities:

• Deliver the Better Buzz experience through fast, friendly, and genuine service
• Be knowledgeable about our coffee, tea, food, and specialty drinks
• Prepare and serve beverages and food consistently following recipe standards
• Work all caf positions our baristas are cross-trained and adaptable including working in our kitchens to make food to order
• Help run and administer a smooth schedule for breaks, meal period and shifts
• Assist with setup, cleanup, stock work, and special tasks
• Lead all shift duties as directed by the manager on duty
• Lead store cleanliness and safety always ready for guests and teammates
• Ability to communicate clearly and professionally with guests and team
• Responsible for balancing and managing deposits
• Active in inventory and waste management
• Adhere to opening and closing duties checklist and procedures
• Perform all other duties at the discretion of the store manager or other members of leadership

Our shift supervisors have the opportunity to learn the entirety of our business:

• Cashier - Point of Sale
• Expo - Inside & Outside Order Taking
• Working the Drive-Thru (if drive-thru)
• Supporting Third-Party Delivery & Online Orders
• Back of House - Cooking & Prepping

Qualifications:

• 1+ year experience in coffee, food service, or hospitality preferred
• Previous fast paced coffee experience preferred
• Prior supervisory experience preferred
• Drive-Thru experience is preferred
• Guest service focused, solution oriented
• Passion for great coffee and exceptional guest service
• Strong communicator with a positive, solution-oriented attitude
• Reliable, punctual, and available for nights, weekends and holidays
• Comfortable working in a fast-paced, team-oriented environment
• Must be available to work 28 hours/week including nights, weekends and holidays
• Must be able to work a mixture of open, closes and mid-shifts as dictated by the business needs

About Better Buzz:

Founded in 2002 by two college students with a dream and a coffee cart, Better Buzz has grown into a thriving community with locations across California, Nevada, and Arizona. We roast our own organic, fair trade, and rainforest-certified coffee weekly!

We're serious about quality, connection, and having a blast while doing it. At Better Buzz, you're not just making coffee you're making people's day.