Assistant Property Manager

Assistant Property ManagerInclusive Housing Resources is hiring an Assistant Property Manager to support affordable housing operations across the Greater Cincinnati area. This is a full-time, Monday-Friday, office-based role working 7:30 AM-3:30 PM with very limited overtime.The best fit is someone with strong customer service skills, professional phone and email communication, Microsoft Outlook comfort, and the ability to multitask in a desk-based support role. Prior property management experience is preferred, but not required.Benefits include: PTO, 11 paid holidays, 401(k), voluntary benefit options, and logo-wear support/provided company apparel.This is not a high-traffic leasing office. You'll support residents behind the scenes while also communicating with guardians, payees, social service professionals, support agencies, and others connected to resident care and housing support.Key ResponsibilitiesGreet visitors and serve as a professional first point of contactAnswer and route phone calls, emails, and voicemailsEnter rent payments, receipts, one-time charges, and credits into property management softwareSend notices, assist with delinquency reports, and support resident communicationHelp with annual recertification paperwork and income information collectionMaintain resident files, records, and affordable housing documentationCommunicate with residents, guardians, payees, support agencies, and other resident contactsEnter or route work orders and follow up on maintenance communicationOccasionally travel to county offices, properties, inspections, or errands as neededWhat We're Looking ForStrong customer service skills and a professional, helpful approachProfessional phone and email communication skillsOrganized, detail-oriented, and able to multitask in a desk-based roleComfortable using Microsoft Outlook/email and learning new systemsHigh school diploma or GED requiredPrior property management experience preferred; affordable housing, Section 8, rent collection, or payment posting experience is a plusMRI property management software experience is a plus, but not required; training will be providedValid driver's license and ability to pass a background check, drug screen, and driving history checkComfortable with occasional local travel throughout Butler, Clermont, and Hamilton Counties as neededTravel note: Occasional local travel may be required. A company vehicle is available, and mileage reimbursement is provided if a personal vehicle is used.Why Join Inclusive Housing Resources?Inclusive Housing Resources supports affordable housing across multiple homes and properties. You'll join a mission-driven team focused on service, clear communication, and helping residents maintain safe, supportive housing.About Inclusive Housing ResourcesInclusive Housing Resources manages approximately 150 housing units across Hamilton, Butler, and Clermont counties, providing safe, supportive housing for individuals with developmental disabilities. Our mission is centered on stability, dignity, and community inclusion and our maintenance team is essential to delivering that mission every day.Apply today to become part of a team dedicated to creating safe, supportive housing opportunities in our community.