Store Sales Manager

IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY: Internal applicants must apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. Join Mattress Firm Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. Job Details The store manager leads Mattress Firm's vision, company initiatives, and achieves sales performance goals by holding associates accountable for the execution of in‑store merchandising in multiple store units. Additionally, the manager leads selling programs and drives related KPI results in multiple store units and supports the omni‑channel experience. This individual ensures teams always put the customer at the center and creates a compelling and engaging environment for MFRM team members. As an effective coach, the Store Manager develops associates' skills and performance, fostering a collaborative and motivated team dedicated to achieving success. Responsibilities Conduct one‑on‑one meetings to understand team motivations and personal/professional aspirations. Develop a comprehensive team "bio book" that evolves with new insights and knowledge. Have 30‑60‑90‑day check‑ins with new team members to discuss progress and opportunities. Conduct workforce management activities (store staffing schedule, reconciling punches, etc.) using Operations team support and tools. Ensure company policies, appearance and functionality standards, and state regulations are followed. Represent the Company brand professionally in all internal and external interactions. Follow Company procedures for product transfers to ensure proper inventory documentation. Analyze company‑provided reporting to determine appropriate staffing levels and partner with leadership to adjust staffing. Provide technical and product knowledge to associates and customers, serving as subject matter expert. Identify skill gaps through reporting and address them through coaching. Achieve or exceed individual store financial targets through effective execution and customer service at the store level. Ensure store execution of product merchandising, marketing and POP standards. Partner with marketing to plan, implement and monitor the store’s social media strategy to positively impact brand awareness and increase sales. Ensure timely opening and closing procedures. Manage stock inventory levels for the assigned store. Review merchandise flow to ensure accurate stock. Follow all Company procedures on cash handling, including acceptance of payment and deposit processes. Adhere to all sales processing policies to ensure proper creation and execution of customer invoicing. Maintain awareness of competition, advertisements and services offered, and develop strategies to counter. Conduct store‑level inventory processes, research discrepancies, and partner with leadership and corporate partners as needed. Execute company initiatives and any other activities requested by the supervisor. Stand or sit for 8+ hours at a time. Lift, push or pull 50+ pounds. Benefits Included Excellent career growth opportunities through on‑the‑job training and development programs. 401(k) with employer matching. Mental health and life resources. Medical, dental, prescription, and vision plans. Pay on‑demand. Base pay or uncapped commission. Employee discounts on Mattress Firm sleep products and accessories. Compensation Competitive pay range of $70,000 - $86,000 per year depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time. Legal authorization to work in the United States without the need for sponsorship is required. Proof of eligibility to work in the United States must be provided. Equal Opportunity Employer Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non‑discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Applications are accepted until 07/11/2026. #J-18808-Ljbffr