Office Coordinator

Job Description

Company Description KANSAS CITY POWER & LIGHT EMPLOYEERELIEF FUND is an individual and family services organization based in Kansas City, Missouri. The fund is dedicated to supporting employees and their families through assistance programs and resources that address financial and personal challenges. Located at 1200 Main Street, the organization focuses on providing compassionate, confidential support to those in need. Team members contribute to a mission-driven environment centered on community, stability, and wellbeing. Applicants can expect to join a purpose-led organization that values integrity, service, and collaboration.\n
Role Description The Office Coordinator is a full-time, remote role responsible for ensuring smooth day-to-day administrative operations that support the fund’s programs and services. This role manages incoming calls, emails, and inquiries, maintains digital records and files, and coordinates calendars, virtual meetings, and internal communications. The Office Coordinator assists with documentation for employee relief requests, prepares basic reports, and supports customer service by responding to beneficiaries and stakeholders in a timely, professional manner. The position also involves handling remote office equipment needs (such as printers and scanners), tracking supplies, and collaborating with team members to improve processes and workflows. The ideal candidate will be comfortable working independently, managing multiple priorities, and maintaining confidentiality in all interactions.\n
Qualifications
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• Strong administrative assistance skills, including scheduling, document management, and organizing remote office workflows.
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• Professional phone etiquette and customer service skills to handle inquiries and support employees and families with care and respect.
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• Ability to use common office equipment and tools (e.g., computers, printers, scanners, virtual meeting platforms) in a remote environment.
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• Clear, concise communication skills, both written and verbal, with attention to detail and accuracy.
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• Ability to maintain confidentiality and handle sensitive information with discretion.
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• Comfort working remotely, with reliable internet access and strong time-management and prioritization skills.
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• Experience in individual and family services, non-profit, or employee assistance programs is beneficial.
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• High school diploma or equivalent required; additional coursework or credentials in office administration or human services are a plus.
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