Mobile Service Technician

Mobile Service Technician

Branch 1000 Norfolk - Norfolk, VA 23502

Overview

Salary Range $55,000.00 - $95,000.00 Base+Commission/year Position Type Full Time

Description

Hands-on field service. Customer relationships. Unlimited growth potential. Join a team where your technical ability, drive, and customer focus can lead to long-term career growth.

Ready to turn your mechanical skills into a rewarding field career? Bridgestone HosePower is looking for motivated Mobile Sales and Service Technicians who enjoy hands-on work, solving problems, and building customer relationships. In this role, you will be the trusted service expert customers rely on when equipment is down and quick, professional support matters most.

Our Mobile Sales and Service Technicians are equipped with high-quality tools and equipment, allowing our technicians to provide the best possible onsite customer service.

When you're not turning wrenches and replacing hoses, you will play a key role in supporting your customers and their needs by meeting with them face-to-face. Building strong relationships and trust by providing in-depth hose solutions is the key to being successful in this position. Prospecting as well as identifying new customers and expanding service opportunities are vital functions of this position and can create unlimited potential and growth.

This position blends hands-on technical work with customer interaction. It is the ideal position for problem solvers and out-of-the-box thinkers. Individuals who thrive in a fast-paced, goal-oriented, service-driven atmosphere and who enjoy working in a wide variety of environments and industries can excel as an MSST.

Why Join Us?

• Work independently in the field while backed by a strong, experienced support team
• Use company-provided tools and equipment to deliver high-quality onsite service
• Build lasting relationships with customers across a variety of industries
• Grow your earning potential by identifying new service opportunities and expanding your territory
• Develop valuable technical, sales, and problem-solving skills that support long-term career advancement
• Join a service-driven organization where reliability, professionalism, and initiative are valued

Essential Duties and Responsibilities

• Build hydraulic hose assemblies on-site at customer locations
• Remove and install assemblies as needed
• Perform machine inspections to ensure proper function and safety
• Conduct cold call prospecting to develop new business within assigned territory
• Manage territory accounts and maintain strong customer relationships
• Provide accurate information for quotations on large-scale projects
• Submit timely and legible data for invoicing and service documentation
• Maintain and protect company-owned tools, equipment, and vehicles at all times

Benefits

We invest in our team members with a comprehensive benefits package designed to support your health, financial future, work-life balance, and overall well-being.

Employee Optional Benefits

• 401(k) with company match and immediate vesting
• Health Insurance
• Dental Insurance
• Vision Insurance
• Pet Insurance
• Cancer insurance
• Flexible Spending Account
• Health Savings Account
• Term Life and AD&D Insurance

Company Provided Benefits

• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Accident Insurance – Base Plan*
• Critical Illness Insurance - Base Plan*
• Group Life and AD&D Insurance
• Employee Discount Program
• 8 Company Paid Holidays
• 3 Floating holidays
• Vacation Accrual (within your first year)

Qualifications

Desired Qualifications

• Sound, independent judgment, as need arises
• Professional customer relations and communication skills
• Passion for excellence
• Good soft skills for customer interaction and building relationships

• Ability to work under pressure
• Mechanical aptitude
• Sound time management skills
• Ability to work independently and self-motivated
• Strong attention to detail
• Prior experience with effective troubleshooting resolution
• Ability to maneuver in confined spaces
• Flexibility and ability to think on one's feet
• Ability to successfully operate hand and power tools

Required Qualifications

• Valid driver's license for a minimum of three years
• No more than two moving violations in the past three years
• No DUI charges or convictions
• Minimum Age requirements
• 19 years old for non-DOT operators
• 21 years old for DOT vehicle operators
• Willingness to learn