Epic Analyst

Application Analyst II

The Application Analyst II is responsible for the support, administration, configuration, and optimization of Philips Fetal Monitoring, Philips IntelleBridge Enterprise (IBE), Philips iECG/ECG solutions, Alaris Pump integrations, and related clinical technologies. This role provides advanced application and device integration support, including iECG new user builds, ISP user provisioning, workflow configuration, troubleshooting, and system maintenance. The analyst collaborates with Clinical Operations, Physicians, Information Technology, and Biomedical Engineering to support device connectivity, equipment replacements, upgrades, and interoperability with the electronic health record (EHR). The Application Analyst II serves as a subject matter expert for supported systems, promotes operational efficiency through technology optimization, and assists in training and supporting end users and fellow analysts.

Responsibilities

Provide advanced support, administration, and optimization of Philips Fetal Monitoring, Philips IntelleBridge Enterprise (IBE), and Philips iECG applications.

Build, maintain, and support new users within Philips iECG, including physician onboarding, profile configuration, provider mappings, reading groups, and security access.

Configure and maintain physician ECG interpretation workflows, reading assignments, and provider access within Philips iECG and ECG systems.

Provide ISP support, including new user setup, account provisioning, role assignment, access management, and user maintenance.

Support Alaris Pump integrations, connectivity, workflow optimization, and troubleshooting efforts.

Coordinate and support device swaps, replacements, upgrades, deployments, and connectivity validation for Philips monitoring solutions and associated clinical devices.

Partner with Biomedical Engineering on medical device lifecycle management, implementation projects, hardware replacement activities, and issue resolution.

Monitor and maintain interoperability between clinical devices, middleware platforms, interfaces, and the electronic health record.

Perform testing, validation, implementation, and support of software upgrades, hardware deployments, interfaces, and device integration projects.

Knowledge of Epic – FDI Records, Device Build and maintenance, Workstation (LWS) records, and integration build.

Other duties as assigned.

Education

• Associate's Degree - Information Technology, Business Administration, or related field or 3 years related experience working as a licensed clinical or certified IT professional - Required

Work Experience

• 3 Years - experience in IT or clinical business workflow - Required
• Experience supporting clinical, ancillary, or business environments - Required
• Application system build experience required - Preferred

Travel Requirements

• Travel may be required based on project go-lives and support.

About Us

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care. Mosaic has a wide array of benefits to meet each employee's individual needs. Our benefits were designed by listening to people just like you. Mosaic also offers several perks with a focus on ensuring our employees feel valued, including concierge services, employee lounge, wellness programs, free covered parking, free on-site and virtual health clinics and many more. When paired with compensation and recognition, it is what continues to make us the employer of choice for employees at any stage of their journey.