Store Supervisor/Ark Road (Mt Laurel)
TD Bank
- # Store Supervisor/Ark Road (Mt Laurel)Postulerremote type: Sur placelocations: Mount Laurel, New Jerseytime type: Temps pleinposted on: Publié il y a 6 jour(s)time left to apply: Date de fin : 25 mai 2026 (Il reste 7 jours pour postuler)job requisition id: R\_1471619**Work Location:**Mount Laurel, New Jersey, États-Unis d'Amérique**Hours:**40**Pay Details:**$24.00 - $33.50 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.**Line of Business:**Services bancaires personnels et commerciaux**Job Description:**The Store Supervisor supervises day-to-day team activities to ensure operational excellence and compliance with policies and procedures to mitigate risk and protect the Bank and Customers. This role will drive, reinforce, and demonstrate meeting Operational, Customer and Sales objectives. In the absence of any other manager, the Store Supervisor is expected to manage the Store and have the ability to run the teller side, platform, and Customer escalations. The role supports driving a team in acquiring, retaining and deepening relationships by reinforcing sales & advice activities that create personalized, connected experiences.**Depth & Scope:*** Provides supervisory oversight to a team of advice and service colleagues in the achievement of individual and Store objectives that result in legendary Customer and colleague experiences* Provides day-to-day team leadership and work direction to ensure effective/efficient delivery of personalized/complex service and advice activities and/or solutions while maintaining compliance and regulatory guidelines* Closely monitors workflows for the teller team and platform, prioritizing tasks and delegating duties and responsibilities* Work focus time horizon is generally short term with low to moderate risk* Demonstrates understanding of bank operational policies, procedures and regulations and establishes expectations, delegates tasks as appropriate and educates the team on how they play a part in managing risk and protecting TD Bank, Employees and our Customers* Drives operational excellence in the Store, including but not limited to cash handling, vault management, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and Employee safety* Engages in conversations with customers about loan products, facilitates the application intake so must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry)* Leads, develops and coaches the team on delivering effective Customer service, product, advice conversations and/or advice-giving service; supports service and advice strategies and tactics to improve the overall Customer experience* Proficient in Customer relationship tools, services, products and campaigns to support the teams in advocating for the Customer by promoting these items and educating the Customers to assist with their financial needs* Requires knowledge and understanding of financial literacy/a broad range of products, services and tools aligned with TD's consultative approach with Customers to deliver Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating with proactive insights & recommendations* Acquires and deepens the Store Customer base through a variety of proactive sales and service activities utilizing generated leads specific to (Small Business, Residential Mortgages, Customers that show a need in a more complex product)* Connects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization**Education & Experience:*** HS Diploma or GED required; undergraduate degree preferred* 2+ years related experience working with customers and or sales in any capacity or equivalent* Notary License (preferred)* Previous supervisory or demonstrated ability in providing direction, decision making, coaching Oversight of Customer Service* Proven ability to meet and exceed Customers' expectations* Strong organization skills to handle multiple tasks in a fast-paced environment* Effective verbal and written communication skills* Sound judgment in decision making and problem solving* Ability to multi-task and maintain order in the Store* Good working knowledge of Outlook, Lotus Notes, Word and Excel* Ability to supervise and lead others* Ability to provide community services**Customer Accountabilities:*** Delivers Customers end-to-end advice they expect: (1) building trust with educational content & tools, (2) providing consultative support, and (3) advocating for them with proactive insights & recommendations* Proficient in all products and services to provide consultative advice to Customers as well as coaches and mentors the Store team to deliver on these items* Leads, coaches, and drives exceptional service at every Customer interaction in the lobby and on the frontline* Completes Customer transactions and utilizes Customer relationship management tools to engage in needs based conversations* Engages in Lobby leadership and represents TD as the first point of contact for Customer inquiries and escalations; taking ownership and remediating any Customer complaints* Leads the execution of the Store Customer experience plan/objectives; supports the execution of the Store advice plan/objectives while ensuring operational excellence* Coaches to ensure Customer issues are handled appropriately through Customer problem resolution guidelines and personally participates in the negotiation and resolution where necessary; empowers colleagues to act as a point of escalation for Customer concerns, and takes personal ownership when concerns cannot be managed at junior levels* Responsible for a legendary service process in the Store, which includes responsibility for over the counter transactions and more complex sales and service questions and requests* Leads and coaches frontline colleagues on effective Customer complaint resolution* Shared accountability with Store Leaders for Lobby Leadership* Acts as leader in achieving an overall Legendary Customer experience in the Store* Responsible for maintaining optimal colleague scheduling to ensure Customer demands and compliance requirements are met* Assists with maintaining a professional and inviting space in all common areas of the Store, adhering to premises, marketing, and/or regulatory guidelines; particularly, this role helps ensure that the lobby and frontline meet internal/external policies and/or regulatory requirements* Works collaboratively with TD Partners to ensure all Customers are serviced in the channel best suited to their needs* Decisions more advanced transactions as well as processes transactions that range from routine to advanced, including check cashing, large withdrawals, deposits, and loan payments, in accordance with Bank policies and procedures**Shareholder Accountabilities:**Operational Accountability* Strong working knowledge of all operational systems and databases* Responsible for Vault Management, including the auditing, reporting, and balancing. Manages the Store currency levels, tracks currency shipments and deliveries* Requires process management knowledge and a good understanding of the business and operational function areas supported as they lead the operational standards of the Store, including but not limited to cash handling, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and colleague safety* Plans, organizes and coordinates the activities for own area and resolves operational issues/escalations within the Store* Ownership/oversight of simple to complex daily branch administrative duties* Approves financial transactions using sound judgment to minimize risk and potential losses from fraud and other decisions that will impact Store financial results* Responsible for Operational excellence and compliance in the Store to include cash control procedures to bolster security and eliminate fraud and cash loss leading the team to follow policy and procedure for Customer Authentication* Understands and applies operating policies and procedures* Contributes to business objectives for Operational Excellence* Supports the timely and accurate completion of business processes and procedures* Escalates non-standard or high-risk transactions/activities as necessary* Ensures documentation that is prepared/completed is accurate and properly reflects Customer/business intentions and is consistent with relevant rules/regulations* Supports and participates in process improvement opportunities* Ensures necessary due diligence to support the accuracy of all Customer transactions/activities* Is knowledgeable of and complies with Bank Code of Conduct**Employee/Team Accountabilities:*** Leads and supports a high performing team; provides ongoing feedback, coaching and input on performance reviews, coaches and develops colleagues* Contributes to the process of setting daily objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner* Ensures colleagues are in compliance with all Regulatory and AMCB policies, procedures and guidelines of conduct (regarding Customer interactions, products and services, etc.)* Supports, mentors and coaches team members in their professional development* Creates and fosters a cohesive team and promotes a strong colleague experience* Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams* Onboards team members to ensure a positive experience and proficiency in role* Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes* Promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives* Acts as a brand champion for your business area/function and the bank, both internally and/or externally* Under the direction of the Manager, participates in performance management activities of the teller team and platform team**OCC Language:*** This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007* Must be eligible for employment with a covered financial institution under the standards established by Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36* Must be eligible for registration as a registered mortgage loan originator with the NMLS (Nationwide Mortgage Licensing System and Registry) in accordance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007* Satisfactory results on a criminal background check and a credit report check, and statements/certification from job applicant regarding administrative, civil, and/or criminal findings by any government agency/authority, are required by federal law for this position**Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel – Occasional International Travel – Never Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment - Continuous Responding quickly to sounds – Continuous Sitting – Continuous Standing – Frequent Walking –Frequent Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) –Occasional Squatting – Occasional Bending – Occasional Kneeling – Occasional Crawling - Occasional Climbing - Occasional Reaching overhead – Occasional Reaching forward – Occasional Pushing – Occasional Pulling Occasional Twisting – Occasional Concentrating for long periods of time – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.**Who We Are:**TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.**Our Total Rewards Package**Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more**Additional Information:** We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development**If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.**Training & Onboarding** We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. **Interview Process** We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.**Accommodation**TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at View email address on click.appcast.io. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
- J-18808-Ljbffr TD Bank
Vacancy posted 17 hours ago
Similar jobs that could be interesting for youBased on the Store Supervisor/Ark Road (Mt Laurel) in Mount Laurel, NJ vacancy
- Housekeeping Manager - Job Description Location: Hilton Garden Inn - Mt. Laurel Department: Housekeeping Reports To: General Manager / Operations Manager Position Summary The Housekeeping Manager is responsible for overseeing the daily operations of the housekeeping department...Suggested
- Housekeeping Supervisor Location: Hilton Garden Inn Mount Laurel, New Jersey Position Summary The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department to ensure guest rooms, public areas, and back‑of‑house spaces meet...SuggestedFlexible hoursShift work
- Job Description Job Description What does a day in the life of an Executive Housekeeper look like? No two days are exactly the same, and that’s part of what makes hospitality exciting! Your day may start by reviewing arrivals, departures, VIPs, staffing, and the...SuggestedLocal areaWeekend work
$75k - $85k
...salon managers earn $75,000-$85,000 per year in total compensation! This role is located at the East Gate Square shopping center in Mt. Laurel. Limited time sign-on bonus of $1000! At Folk Design Group (FDG), salon leadership is about much more than managing day-to-day...SuggestedPart timeRelocation package- ...focus Excellent interpersonal skills Natural problem-solving mindset and ability to manage complex relationships Work Location: Mt. Laurel, NJ or remote East Coast USA Our company offers employment with a compensation package aligned with the position and experience....SuggestedRemote work
$19.92 - $24.9 per hour
...POSITION OBJECTIVE: The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability...Minimum wageTemporary workLocal areaFlexible hoursNight shiftChico's FAS
Marlton, NJ1 day ago$70.3k - $110.1k
...Overview Job Description At Sprouts Farmers Market, the Assistant Store Manager is responsible for directing all business processes at their assigned store and delivering positive results. The Assistant Store Manager must be competent in all departments, both perishable...Temporary workWork at officeImmediate startFlexible hoursNight shiftSprouts Healthy Communities Foundation
Medford, NJ1 day ago- The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers. ABOMs are expected to operate at near‑BOM level, executing bakery operations with urgency, accuracy, and accountability while...Hourly payShift work
Insomnia Cookies
Marlton, NJ3 days ago $55k - $70k
Job Details Job Location: Mt Laurel - Mount Laurel, NJ 08054 Position Type: Restaurant General... ...Salary: $55,000 - $70,000 per year Supervisor’s Title: Area Coach (AC) Directly Supervises... ...tips for the restaurant. Develops store CAPEX requests and is the principal interface...Hourly payTemporary workZero hours contractAll shiftsShift work$18 - $24 per hour
...Job Description What to expect when you work here As an Assistant Store Manager (ASM), you will share responsibility for managing the... ...right all the time, but you can always be well-prepared Share The Road: We take the health, safety, and wellness of our employees...Hourly payFull timeImmediate startShift workCycle Gear
Cherry Hill, NJ4 days ago- ...What to expect when you work here As an Assistant Store Manager (ASM), you will share responsibility for managing the store's team members... ...all the time, but you can always be well-prepared Share The Road: We take the health, safety, and wellness of our employees seriously...Hourly payFull timeImmediate start
Comoto
Cherry Hill, NJ2 days ago - Newport Hospitality Group is seeking an Executive Housekeeper in Mount Laurel, NJ, to lead the hotel’s housekeeping team and uphold the highest standards of cleanliness and guest satisfaction. You will manage daily operations, supervise staff, coordinate schedules, and...
$26.5 per hour
...When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans...Hourly payFull timeTemporary workPart timeLocal areaAldi Inc.
Marlton, NJ2 days ago$19.92 - $24.9 per hour
...POSITION OBJECTIVE: The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability...Minimum wageTemporary workLocal areaFlexible hoursNight shiftChico's FAS
Marlton, NJ1 day ago$17.92 - $18.17 per hour
...Premium Pay Programs, End of Season Premium Pay Program. All Bonus and Pay Programs subject to qualifications. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store. The Assistant...Hourly paySeasonal workFlexible hoursSpencer Gifts
Marlton, NJ5 days ago$24 - $30 per hour
...Mate (Assistant Store Manager) Location: #631 - 300 P Route 73 South Job Location City Marlton Job Location State New Jersey Job Location Zip Code 08053 Job Type: Mate Starting Pay Rate: $24.00 - $30.00 / hour Hours: 40+ Enjoy what...Trader Joe's
Marlton, NJ5 days ago$22.7 - $31.2 per hour
...collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and...Hourly payTemporary workWork at officeLocal areaHome officeThe TJX Companies , Inc.
Moorestown, NJ5 days ago- ...restaurant management? Royal Farms is hiring full-time Assistant Store Managers to help run high-volume convenience store, retail, and... ...curriculum at the designated training center in Baltimore, MD or Laurel, DE. Must have reliable transportation and maintain regular, on-...Hourly payFull timeTemporary workLocal areaShift workNight shiftWeekend workDay shiftAfternoon shift
ViziRecruiter
Brooklawn, NJ3 days ago $84k - $90k
Now Hiring - Director of Sales and Marketing - Southwestern New Jersey Region Covering the Moorestown, Marlton, Cherry Hill, Trenton areas Salary Range - $84,000 - $90,000 per year Job Overview We are seeking a dynamic and results-driven Director of Sales and Marketing...Full timeTemporary workPart timeImmediate startFlexible hoursCareOne
Marlton, NJ1 day ago$17.92 - $19.92 per hour
...If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor! As a Retail Front End Supervisor, you'll be an integral part of the...Hourly payFull timeFlexible hoursNight shiftBurlington Stores
Marlton, NJ2 days ago$17.92 - $19.92 per hour
...Burlington Stores Full-Time Customer Service Supervisor Or Full-Time Selling Floor Supervisor As a Retail Front End Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service...Hourly payFull timeFlexible hoursNight shiftBurlington Stores
Marlton, NJ5 days ago$25 - $40 per hour
Salon Manager Opportunity Got shears and a winning attitude? Want to support other stylists? Then let's talk! Maybe you're a stylist who wants more responsibility or you're looking for a new opportunity? If this sounds like you, you may have what it takes to be a salon...Immediate startRelocation packageFlexible hoursEast Gate Square
Moorestown, NJ4 days ago$16 - $19 per hour
Job Title Location 400 Route 38, Moorestown, NJ, 08057, United States Base Pay $16.00 - $19.00 / Hour Job Category Retail Employee Type Part Time LIDS CorporationPart time- Emerson Personnel Group Inc. seeks an experienced Individual Tax Manager (CPA required) in Mt Laurel, NJ. This leader will own client relationships, guide teams, and deliver high-quality tax services from an in-office setting with potential for hybrid work. The role emphasizes...Work at office
- ...Assistant Manager Sally Beauty Essential Function Store Managers are responsible for hiring, developing and leading all store... ...Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division Level High...Work at officeFlexible hours
$19.92 per hour
...Assistant Store Manager The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability...Minimum wageTemporary workLocal areaFlexible hoursNight shift- Kash Bulsara State Farm Agent is seeking an Account Manager to support daily operations and customer success in Mount Laurel, NJ. The role focuses on growing the agency through meaningful customer relations and a proactive marketing of relevant products and services. The...Full timeFlexible hours
- Sephora Marlton is seeking an Assistant Store Manager to lead store operations and deliver exceptional client experiences at 500 Route 73 South, Marlton, NJ. You will coach and develop the team, drive sales and profitability, and maintain Sephora standards in a fast-paced...Afternoon shift
- PEAC Solutions is seeking a Vice President of Sales - Healthcare in a hybrid Mt. Laurel, NJ based role. You will lead a high-performing team, driving enablement strategy, learning programs, and CRM integrations to optimize frontline sales execution. The role reports to...
- ...Supervisor As a Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations and maintain a visually appealing store. You create a...Hourly payWork experience placementWork at officeLocal areaFlexible hoursShift workAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Store Supervisor/Ark Road (Mt Laurel). Be the first to apply!
