Care Team Lead: Customer Service Coach & Quality Lead
Sedgwick
Sedgwick, a global leader in risk, claims management, and worker benefits, seeks a Care Team Lead to drive world-class service delivery and workforce management. You will oversee coaching, training, and performance within a Service Center unit, ensuring high-quality client service and adherence to department objectives. Ideal candidates bring strong customer service skills, 4+ years in call center environments, and supervisory experience. Bachelor's degree preferred. #J-18808-Ljbffr Sedgwick
Vacancy posted more than 2 months ago
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