Associate Vice President, Global Promotion Planning and Operations

Job Description

About the Job

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Hello, potential PriceSmart candidate. We’re on a mission to hire the very best, and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize the greatest contributions to the company can come from anywhere in the organization, and we know that the next one could be yours! We are looking for an Associate Vice President, Global Promotion Planning and Operations that will support in providing global leadership for PriceSmart's end-to-end promotional and event capability across all markets. This role is accountable for defining and continuously evolving the operating model, governance, organizational capabilities, processes, systems, and execution standards required to deliver effective, financially sound, and consistently executed promotions and events across both Global Buying and local/in-country buying organizations.

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What's unique about this job (What you’ll do)

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Planning, Operating Model & Governance

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• Define and continuously evolve PriceSmart's global promotional and event operating model, including governance, decision rights, planning processes, execution standards, and the appropriate balance between global consistency and local market flexibility
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• Provide enterprise leadership for the development and governance of the promotional and event calendar across all markets, covering both globally planned and locally planned promotions and events
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• Establish clear governance, prioritization, accountability, and decision-making frameworks across Global Buying, local buying teams, Marketing, and other key stakeholders
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Systems, Standards & Execution Excellence

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• Establish the global systems, processes, standards, and governance required to support accurate and consistent promotional and event execution across all markets
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• Establish enterprise-wide quality and execution standards for pricing, signage, and promotional/event setup across all clubs and markets
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• Lead the identification and implementation of system and process improvements that reduce errors and rework while improving speed, scalability, and execution quality
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Promotion Investment & Vendor Funding

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• Own the enterprise governance and financial integrity of vendor promotional funding, including trade funds collected through deduction or bill-back in accordance with vendor funding agreements
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• Establish the processes, tools, controls, and performance management required to provide accurate visibility into promotional investment and vendor funding across all markets
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• Partner with Buying and Finance to strengthen the forecasting, tracking, and management of vendor promotional funding and identify opportunities to improve financial performance and process maturity
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• Monitor actual and projected vendor funding collection against budget assumptions and proactively identify and escalate enterprise risks and opportunities to Buying and business leadership
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• Establish appropriate financial controls and governance to ensure promotional costs and vendor funding are managed accurately, consistently, and in a financially sound and auditable manner
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Performance Management & Continuous Improvement

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• Establish and lead the enterprise performance framework for promotions and events, including appropriate KPIs related to financial performance, Member behavior, execution quality, and return on promotional investment
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• Lead post-event and promotional performance analysis and ensure insights are translated into actionable improvements to future promotional strategy, planning, and execution
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• Provide leadership with clear visibility into promotional and event performance, emerging trends, risks, and opportunities
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Organizational Leadership & Capability Building

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• Provide global leadership for PriceSmart's promotion and event planning and execution capability, establishing the long-term vision and strategic direction for how the capability evolves to support the company's growth and business strategy
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• Define and continuously evolve the future-state operating model, identifying the organizational, process, system, and talent capabilities required to deliver a scalable and effective global promotion and event program
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• Assess the current organizational structure, talent, capabilities, and processes across central and local teams and design and implement the future-state organization required to support PriceSmart's strategic and operational needs
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• Build and lead a high-performing, globally distributed organization with clear roles, accountability, leadership capability, and consistent ways of working across markets, cultures, and time zones
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• Develop the leadership and organizational capabilities required for long-term success, including talent development, succession planning, and ensuring teams have the skills, tools, and resources necessary to deliver against enterprise standards and business objectives
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• Lead ongoing organizational and capability transformation, identifying opportunities to improve effectiveness, scalability, and performance as PriceSmart's business and markets evolve
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• Partner with senior leaders across Merchandising, Marketing, Finance, Supply Chain, and Technology to ensure the promotion and event capability evolves in alignment with broader business priorities
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• Serve as the senior enterprise leader and subject matter expert for promotion and event operations, providing strategic direction and leadership across the organization
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Bring your passion and expertise (Who you are)

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• 12–15+ years of progressive experience in retail merchandising operations, promotions, or a related field, ideally within a large ($1B+ revenue), multi-unit, and/or publicly traded retail organization, including demonstrated experience leading large, complex functions and geographically distributed teams.
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• Deep understanding of how retail promotions and events work operationally and financially — planning, execution, vendor funding/trade terms, and post-event analysis
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• Proven track record leading complex, cross-functional teams and driving organizational change/restructuring, ideally across multiple markets or geographies
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• Demonstrated ability to operate as an enterprise leader, setting strategy and direction while translating that direction into effective operating models, governance, organizational capabilities, and measurable business outcomes.
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• Strong analytical skills with experience translating promo/event data into actionable business insights
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• Excellent communication skills, with demonstrated success leading and aligning geographically and culturally diverse, distributed teams
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• Experience partnering cross-functionally with Marketing, Finance, and Supply Chain/Forecasting functions
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• Demonstrated ability to drive process adoption and change across teams without direct authority over them — through structured governance, credibility, and cross-functional influence rather than positional power
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• Bachelor's Degree Required
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Some important intangibles

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You feel connected to our mission and values: Integrity, Respect, Accountability, Passion, Community and Continuous Improvement

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You are a self-starter who doesn’t need direct supervision to motivate you for success

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You enjoy sharing your quirkiness and talents with your coworkers

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Enjoy working hard

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Full of energy for the things one sees as challenging

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The ability to remain calm when dealing with unforeseen constraints.

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The above description is designed to state the general nature and level of work performed in the function. It is not intended to contain or be construed as an exhaustive inventory of all job duties, responsibilities and qualifications required of employees assigned to this job. A complete job description may be made available to you through the hiring process.

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Benefits & Perks – We take care of our people

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We believe taking care of our people is the right thing to do. This is what we can offer for all your hard work:

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Beyond competitive pay ($200,800- $251,000)

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Bonus - up to 23%

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Equity - up to 25%

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Medical, Dental and Vision plans

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Employee Assistance Program

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Education Assistance Program

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401K Contributions

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Life Insurance

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LTD

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PriceSmart Membership Card

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Pet Insurance

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Calm Meditation App

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BenefitsHub for Employee Discounts

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Fun events – Thanksgiving is our favorite holiday

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Employee recognition

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Supportive, nurturing environment with many opportunities for learning and growth

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...and more!

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Our Commitment

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We not only embrace and celebrate the diversity of our membership base and communities, but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status or any other class protected by applicable law. We are proud to be an equal opportunity employer.

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Get to know us

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PriceSmart was founded with a purpose: to inspire and impact the lives and businesses of our Members, our employees and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices.

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Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal.

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At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 20, or 30 years of tenure, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door everyday, wherever that door may be, in any of our 13 countries.