Field Service Technician

Job Description

Job Description

Are you a mechanically inclined problem-solver who thrives in the field?

DC Equipment & Supplies is seeking a Field Service Technician to join our team and deliver top-tier service to customers across the state. If you’re passionate about diagnostics, repair, and customer satisfaction, we want to hear from you.

Why Join Us?

At DC Equipment & Supplies, we don’t just sell and service machines, we build long-term relationships through trust, expertise, and reliability. You’ll be part of a team that values professionalism, continuous improvement, and a job well done.

What You’ll Do

• Diagnose and repair janitorial and industrial cleaning equipment (battery, corded electric, combustion engine-powered)
• Perform on-site installations, maintenance, and testing of machines
• Read and interpret documents such as technical manuals, schematics, and diagrams
• Train customer personnel on basic operation and daily maintenance
• Maintain accurate service records, work orders, and inventory logs
• Collaborate with service coordinators and account managers to ensure timely, high-quality service
• Identify opportunities for additional services or equipment upgrades
• Uphold safety standards and maintain a clean, professional work environment

What You Bring

• High school diploma or equivalent (technical certification preferred)
• 3–5 years of hands-on experience in mechanical/electrical troubleshooting
• Strong knowledge of AC/DC circuits, battery systems, and small engines
• Proficiency with diagnostic tools, hand tools, and power tools
• Experience using electrical testing equipment
• Valid driver’s license with a clean driving record
• Excellent communication skills and a customer-first mindset
• Willingness to work independently and adapt to changing schedules
• Ability to write routine reports and correspondence
• Ability to speak effectively with customers or employees of an organization
• Physical ability to lift up to 100lbs and travel as needed

Experience:

• Mechanical/electrical troubleshooting: 3 years (Required)
• Floorcare Equipment Repair ( i.g. ,Tennant/Nilfisk/Karcher/etc.): 2 years (Required)

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: On the road

DC Equipment & Supplies is a growing family-owned business located in Freehold, NJ. We offer exceptional value to our customers through a comprehensive range of high-quality maintenance equipment, cleaning chemicals, and janitorial supplies. We are dedicated to providing expert repair services and fostering long-lasting relationships built on trust, efficiency, and unparalleled customer service.

Company Description

DC Equipment & Supplies is a growing family-owned business located in Freehold, NJ. We offer exceptional value to our customers through a comprehensive range of high-quality maintenance equipment, cleaning chemicals, and janitorial supplies. We are dedicated to providing expert repair services and fostering long-lasting relationships built on trust, efficiency, and unparalleled customer service.