Automotive Service Advisor - $100K+ - Climate Controlled Facility

$100,000+ Performance Based Income! Salary + Commission! Excellent Benefits! McGrath Acura of Downtown Chicago is a GREAT place to have a rewarding career! Our high-volume service department is seeking Service Advisors with excellent customer service skills to guide customers through the auto repair and maintenance process, advise on service options and costs, offer special promotions, schedule service, greet customers, answer questions, follow vehicles from service bay entry to completion, and ensure customer satisfaction. Auto dealership Service Advisor experience preferred but not required. We provide training for success. Responsibilities Guide customers through the auto repair and maintenance process, advise on service options and costs, schedule service, greet customers, answer questions, offer special promotions, and follow vehicle from service bay entry to completion. Communicate customer requests to the technical team. Keep customers informed of progress of their vehicle. Ensure work is completed to the customer’s satisfaction. Manage any customer complaints or issues. Maintain a high level of product knowledge. Qualifications Previous auto dealership Service Advisor experience with strong customer service, computer, communication and sales skills (preferred). Understanding of basic vehicle mechanics. Thrives in a fast-paced team environment. Reliable with a good work ethic and problem-solving skills. Positive attitude and professional appearance. Valid driver’s license and insurance. High school diploma or equivalent. Benefits Paid time off. Closed on Sundays. 401(k) with employer match. Health and dental insurance. State‑of‑the‑art, climate‑controlled facility. Employee discounts on vehicles. Uniforms provided. Positive and professional work environment. #J-18808-Ljbffr