Director of Patient Outcomes

Join Our Team At Trustpoint Rehabilitation Hospital

Trustpoint Rehabilitation Hospital is a premier inpatient facility specializing in the treatment of stroke, brain and spinal cord injuries, orthopedic trauma, and other complex medical conditions. We are proud to be one of the few rehabilitation hospitals in the region that also provides care for pediatric patients, offering specialized services tailored to the unique needs of children and their families. Our mission is to provide compassionate, individualized care that empowers patients—of all ages—to regain independence and achieve their best outcomes.

Located in Lubbock, Texas, our team enjoys the unique blend of affordable living, a strong sense of community, and a city rich in culture, music, and education. Home to Texas Tech University, Lubbock is a vibrant, growing city with a small-town feel and big opportunities.

We are seeking a Director of Patient Outcomes to join our team of passionate patient caregivers!

As a participating hospital of Ernest Health, we offer robust recognition, wellness, and retention programs. These programs focus to enhance the employees' work experience, recognize, and celebrate achievements. We also encourage employees to share their work experience through "My Ernest Journey" and through our Engagement Survey, where our approach is "You Spoke, We Listened". These platforms provide additional avenues for employees to give feedback about their work experience and share what is important to them.

Our hospital offers comprehensive benefits, designed to support your health and financial well-being.

Benefits:

• PPO and High Deductible Medical Plan options
• Flexible Spending and Health Savings Account options available
• Dental and Vision coverage
• 401K with employer matching
• Life insurance
• Short-and-long term disability

Wellness & Work Life Balance:

• Employee Assistance Program
• Wellness Program with quarterly wellness challenges with participation incentives
• Earned Time Off - start accruing vacation time on start date

Professional Growth:

• Continuing education opportunities and reimbursement

Qualifications:

Required Skills:

• Clinical license required (PT, OT, SLP, or RN) in the state of employment required. Other licensure/certification to be considered based on appropriate qualifications.
• Two years recent experience in acute care setting preferred.
• Leadership/supervisory experience required.

Additional Qualifications/Skills:

• Demonstrable knowledge in all aspects of clinical care of the rehab patient
• Demonstrates general computer skills including: data entry, word processing, email, and record management.
• Demonstrates critical thinking skills.
• Effective organizational and time management skills.
• Effective written and verbal communication skills.
• Ability to utilize concepts of age/developmental stages in interactions with patients and families
• Ability to maintain quality and safety standards.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others.

Responsibilities:

The Director of Patient Outcomes (Rehab) is the primary individual responsible for implementing and coordinating the patient assessment and evaluation process for all patients treated by the staff in the Rehabilitation Department. Uses his or her expertise and training in rehabilitation services and independent discretion and judgment to supervise and manage the completion of the Patient Assessment Instrument for each rehabilitation inpatient. Provides oversight and clinical support in completion of data contained in the patient assessment (PAI) and Quality Indicator data for each patient to ensure accuracy in the scoring of functional status and reflection of the patient's care needs. Direct Case Management Department, as needed. Integrates the hospital's mission and "Guiding Principles" into daily practice.