Carrier Development Specialist

Headquartered in New Jersey, our client is a fully integrated North American supply chain solutions provider. Privately held since 1932, they generate over $3.7 billion annually and employ 17,000+ associates. Guided by their Company values of family, integrity, safety, customers, teamwork, and social responsibility, they empower employees, embrace innovation, and deliver customer‑focused logistics solutions. They offer a wide range of services, including dedicated transportation, warehousing and distribution, port services, integrated logistics, industrial real estate, and more. Carrier Development Specialist Job Type: Full‑time; On‑site Responsibilities Carrier Development Exercise independent judgment in researching, analyzing, and selecting carrier partners aligned with procurement standards and strategic objectives. Approve and onboard carriers, ensuring compliance with NFI’s qualification and risk requirements, with authority to manage and offboard carriers that do not meet standards. Develop & maintain a pipeline of targeted carriers that fits the ideal carrier profile and will offer value to our long‑term strategy. Manage carrier mix and capacity allocation to support network optimization and profitability. Manage carrier performance by reviewing market trends, performance analytics / KPIs, and customer demand forecasts. Negotiate contractual and spot rates within defined margin and profitability thresholds. Meet with carriers to develop their performance based on continuing needs, as well as to better understand and effectuate the synergy with the Brokerage. Carrier Operations Own daily operational decisions regarding carrier assignments, load coverage strategies, and margin optimization. Use data driven insights on lane and rate trends to optimize carrier placement and support customer growth initiatives with sales and account management. Analyze lane performance, service failures, and carrier scorecards; make recommendations and decisions to enhance service and profitability. Contribute to Quarterly Business Reviews and performance analyses with key carriers; support the management of corrective actions as needed. Identify process improvements and lead operational initiatives that enhance carrier engagement, automation, and efficiency. Exercise discretion in resolving service, compliance, or performance disputes with carriers and internal teams. Champion process improvements, automation tools, and continuous learning culture. Uphold NFI’s service, compliance, and safety standards across all carrier interactions. Carrier Training Serve as a subject matter expert and operational advisor to sales, account management, and operations on capacity strategy and carrier market conditions. Mentor junior capacity and brokerage staff, setting best practices for carrier sourcing, negotiation, and relationship management. Participate in budget planning, capacity forecasting, and margin improvement strategies for the brokerage division. Represent the Brokerage in carrier and industry events to strengthen network partnerships and visibility. Experience Bachelor’s Degree required (Business, Supply Chain, or related field preferred). 3–5+ years of experience in transportation brokerage, carrier management, or logistics operations, preferred working with domestic truckload providers. Demonstrated experience in rate negotiation, margin management, and carrier sourcing strategy. Individual commitment towards sharpening existing or acquiring new skills as required by demands of the business or customers. Market knowledge of truckload lanes and rates. Excellent customer relationship building and account management skills. Strong analytical, financial acumen, and decision‑making skills. Proficient in TMS, Excel, and analytics/reporting tools used in brokerage services. Excellent communication, relationship management, and problem‑solving. This position offers a competitive base salary. #J-18808-Ljbffr CS Recruiting