2027 Summer Intern, Program Operations (MO, AR, IL, TX)

We are hiring Program Operations Program Delivery and Program Outreach Interns who support the planning execution and monitoring of energy efficiency programs withinICFsUtility Programs and Services division. These roles provide hands-on experience in program operations and offers a valuable opportunity to apply academic knowledge in a professional setting.

As an intern you will collaborate with cross-functional teams contribute to the development of high-quality products and services and gain exposure to major projects and client interactions. This experience is designed to help build foundational skills in project management communication and teamwork while deepening your understanding of energy-efficient technologies and utility-sponsored programs.

This is an entry-level 10-week full time internship that begins in early June is expected to be $23 per hour for undergraduate students and $28 per hour for graduate students. These roles can be remote with preference for those near Houston TX; Missouri; Arkansas; Chicago IL. At this time we are unable to provide relocationnorhousing assistance.

As a Program Operations intern you will:

• Coordinate and support the execution of program activities events tasks and deliverables.

• Conduct research and analyze data on market trends customer segments competitive landscapes and energy efficiency equipment to support program planning and decision-making.

• Evaluate market potential program growth opportunities and distributor contractor and trade ally networks.

• Collaborate with Sales Account Management Engineering and other team members to develop aligned outreach sales customer targeting decarbonization equity and affordability lead generation and value proposition strategies.

• Prepare and maintain reports schedules meeting minutes and other program documentation.

• Summarize findings and present actionable recommendations that support data-driven decisions and the development of accurate timely high-quality products and services.

• Provide administrative and communications support including coordinating meetings and helping teams complete priorities on time.

As a Program Delivery Intern you will:

• Support the Program Delivery team by developing client presentations and communicating key program results to internal and external stakeholders.

• Identify and develop program opportunities that advance clients clean energy goals.

• Review program processes and recommend opportunities to improve efficiency and delivery.

• Coordinate with program implementation teams and cross-functional partners including Marketing IT and Customer Care.

• Engage participating service providers to gather information and identify opportunities for program improvement depending on the role.

• Prepare and review technical specifications and calculations for energy efficiency measures and projects depending on the required skill set.

As a Program Outreach Intern you will:

• Provide support for field-based staff and the network of participating Trade Allies

• Support communications with participating contractors customers and consultants.

• Clarify and resolve/escalate customer/contractor concerns related to program participation as necessary.

• Collaborate with regional and national teams to provide national cohesiveness and bring efficiency & best practices to your clients programs.

• Support and track contractor enrollment in programs.

• Assist technical teams to ensure QA/QC standards for the program are met.

Individuals with a focus-area preference (Operations Delivery or Outreach) should note such on their cover letter or resume otherwise applicants may be considered for any of the above teams.

BasicQualifications

• By start date a minimum of 30 completed college-level credit hours is required preferablyinBusiness Administration Economics Project Management Energy Management or a related field.

• Must be able to pass any required background check(s) which may include drug screening.

• Due to contract requirements U.S. Citizenship or Permanent Work Authorization is required

PreferredQualifications

• A completed bachelors degree and enrollment verification or 9 credits completed in a graduate program in Business Administration Economics Project Management Energy Management or a related field.

• Strong organizational time management task prioritization and attention-to-detail skills.

• Excellent written verbal analytical and collaborative communication skills.

• Ability to work independently and effectively as part of a team.

• Proficiency in Microsoft Office Suite particularly Excel PowerPoint and Word.

• Experience with program coordination documentation research data collection market analysis or sales planning projects.

• Familiarity with data analytics and visualization tools such as Power BI Power Query or VBA.

• Interest in energy efficiency market research and sales strategy; familiarity with HVAC water heating space heating kitchen equipment or lighting technologies is a plus.

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration . Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact for assistance.

Working at ICF

ICF is a global advisory and technology services provider but were not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges navigate change and shape the future.

We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Work Authorization and Sponsorship All candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition subject to company policy and applicable immigration requirements.

Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals withsincerely heldreligious beliefs in all phases of the application and employment process. To requestan accommodationplease email and we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more about workplacediscriminationrights or our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted . This policy is in place to maintain the integrity and authenticity of the interview process.

However we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed candidates are instructed to contact us in advance at . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is :

$31272.00 - $64326.00

Missouri Remote Office (MO99)

Required Experience:

Intern