Customer Service Manager

Windham Iga

At Bob's, we're not just a grocery store - we're a community. We're known for our friendly service, amazing team, and the kind of shopping experience you just don't find everywhere anymore. We're looking for a Customer Service Manager who will help lead our front end and keep that Bob's experience strong every single day.

What You'll Do:

You'll be the go-to leader for our cashiers and service desk team, making sure customers are greeted with a smile, lines move quickly, and problems get solved the right way. You'll set the tone for the front end - positive, helpful, and always focused on the customer.

This Role Is Perfect For Someone Who:

Loves working with people and leading a team
Stays calm and friendly even when things get busy
Takes pride in doing things the right way
Wants to be part of a family-run business that truly cares

Responsibilities Include:

Leading and supporting our front-end team (cashiers & service desk)
Making sure every customer leaves happy
Handling customer concerns with professionalism and care
Managing registers, cash handling, and daily front-end operations
Helping train and develop new team members
Working closely with store leadership to keep things running smoothly
Schedule: Daytime hours plus one evening per week until 8:00 PM, and weekends as needed.

Why Bob's?

Because here, people matter - our customers and our team. You won't just be managing a department, you'll be helping shape the experience that keeps our community coming back.

#J-18808-Ljbffr

Apply

Vacancy posted 21 hours ago

Similar jobs that could be interesting for youBased on the Customer Service Manager in Windham, CT vacancy

Territory Account Executive, Retail - East CT
$128k - $205k
...accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion... ...convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close Conduct...
Suggested
Work at office
Local area
Flexible hours
Toast
Windham, CT
23 hours ago
Sales Account Manager
$84k - $112k
...Position Summary: As one of our Account Managers, you will be a key contributor to... ...adding value through our unique Product Service Offerings. Your primary responsibility will... ...and related agreements • Develop new customer relationships and negotiate new agreements...
Suggested
Work at office
Immediate start
Remote work
Messer Americas
Hampton, CT
2 days ago
Store Manager
...Restaurant Manager Restaurant Managers develop a team of dedicated people delivering great guest experiences and profitable top line... ...Hold guests as highest priority and role model exceptional guest service. Lead by example and promote an environment where there is a sense...
Suggested
Dunkin'
North Windham, CT
1 day ago
Store Manager
...Cumberland Farms Retail Manager Are you a high energy, passionate retail leader who... ...have previous experience in retail, food service or restaurant management? Do you like discounts... ...we are known for delivering exceptional Customer Service! Assist Store Manager with...
Suggested
Full time
Live in
Immediate start
Shift work
Night shift
Weekend work
Cumberland Farms
Willimantic, CT
5 days ago
Store Manager in Training
...Assistant Store ManagerAssist store manager in areas of sales, appearance, and overall... ...Professional - All delivery and installer service specialists B. Retail - All parts and merchandising... ...assigned a schedule for making weekly customer calls.Support store manager in area of...
Suggested
Local area
Flexible hours
O'Reilly Auto Parts
Willimantic, CT
2 days ago
Emerging Store Manager
$45k - $71.55k
...Supervises customer service associates and designated hitters. Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to achieve...
Temporary work
Internship
Local area
Relocation
Flexible hours
Shift work
Weekend work
Afternoon shift
Walgreens
Willimantic, CT
1 day ago
Senior Account Executive
$177.69k
...using a proven engagement model Connect local businesses with their ideal customers through your publication Engage with homeowners to capture authentic, community-driven content Manage your territory, sales pipeline, and publication operations Partner with N...
Local area
Work from home
Home office
Flexible hours
The N2 Company
Norwich, CT
1 day ago
Full Time Assistant Store Manager
..., we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games... ...with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of...
Full time
Immediate start
Worldwide
Flexible hours
Shift work
Night shift
3 days per week
GameStop
Willimantic, CT
5 days ago
Pharmacy Manager
$112k - $197k
...leading people? Join Walmart as a Pharmacy Manager and lead our team of pharmacists and... ...care and ensuring the highest standards of service. As a Pharmacy Manager, you will lead... ...provide direction and guidance on proper customer service approaches and techniques to ensure...
Full time
Temporary work
Part time
Walmart
North Windham, CT
5 days ago
Senior Account Manager - Commercial Lines
$72k - $128k
...Overview: Responsible for servicing assigned accounts with designated Producers. Account... ...of insurance, retirement, and wealth management products and services. But we don't stop... ...team. Strong attention to detail. Customer focused The expected salary range for...
Work at office
Local area
HUB International
Norwich, CT
4 days ago
Pharmacy Manager
...focused on transforming health care for our customers and making our company a great place to... ...life with heart every day. Our Pharmacy Managers play a critical role in cultivating a... ...including but not limited to workflow, service, patient care, and complianceEstablishing...
Traineeship
Work experience placement
Flexible hours
Shift work
Night shift
Oak St. Health
Willimantic, CT
2 days ago
Customer Service Associate I
Join to apply for the Customer Service Associate I role at Dollar Tree Stores 3 days ago Be among the first 25 applicants Join to apply for... ...following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register...
Full time
Contract work
Part time
Local area
Dollar Tree Stores
Windham, CT
1 day ago
Senior Account Manager - Commercial Lines
$72k - $128k
...Senior Account Manager Responsible for servicing assigned accounts with designated Producers. Account rounding and development of new business as... ...a collaborative team. Strong attention to detail. Customer focused The expected salary range for this position is...
Work at office
Local area
HUB International
Norwich, CT
1 day ago
Customer Care Supervisor
...Position Summary The Customer Care Supervisor is responsible for leading their designated area Customer Service team. This role is skilled in performing all the duties of... ...in a local office. Reporting to the Area Manager, this role also has a direct reporting line...
Work experience placement
Work at office
Local area
Flexible hours
DCC Propane, LLC
Franklin, CT
1 day ago
Guest Experience Supervisor
...Global Partners LP is seeking a Guest Service Supervisor to oversee staff and ensure store objectives are met through organized work processes. The role includes coaching, greeting guests, maintaining POS operations and cash controls, plus upholding safety and housekeeping...
Flexible hours
Night shift
Global Partners
Taftville, CT
1 day ago
Pro Customer Service & Sales Specialist
A leading home improvement retailer in North Windham, CT, is seeking a Pro Customer Service Sales representative to enhance the experience for professional customers, including contractors and commercial clients. This full-time position emphasizes building relationships...
Full time
For contractors
The Home Depot
North Windham, CT
1 day ago
Customer Sales Advisor
$17 per hour
...regions. At Summit Wash Holdings, all teammates produce speedy service in a fun and mutually respectful manner with gold-standard integrity... ...Every Action: We prioritize the safety of our teammates and customers by embedding it in our culture and operations. Execution:...
Hourly pay
Flexible hours
Afternoon shift
Summit Wash Holdings
Willimantic, CT
3 days ago
Parts Sales & Delivery Specialist
$16.35 - $16.95 per hour
...retailer in North Windham, Connecticut is seeking a Salesperson to support the DIY business. The ideal candidate will excel in customer service and possess basic automotive knowledge. This entry-level sales role offers full-time or part-time positions with a pay range...
Hourly pay
Full time
Part time
Advance Auto Parts
North Windham, CT
2 days ago
Business Banking Relationship Manager
$94.4k - $157.4k
...relationships with small business clients. Solicit new business; manage risk and credit decisions; and service existing clients through the bank's relationship... ...branch partners to effectively sell to the business customer and cross-sell other bank products. Primary...
M&T Bank
Norwich, CT
2 days ago
Outside Sales Representative
...financial and career goals here. At Spectrum, we keep millions of customers connected across our footprint. Our products Spectrum Internet... ...customers within your territory to sell our products and services tailored to meet their unique needs. Your focus will be on...
Full time
Spectrum
North Windham, CT
4 days ago
B2B Sales Representative
$100k
...that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice... .... To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE COMPENSATION...
Local area
Slice Merchant Services
Willimantic, CT
4 days ago
Guest Experience Specialist
Global Partners LP is seeking a Guest Service Associate to deliver top-notch guest experiences and support store operations. You’ll greet guests, handle POS transactions, and maintain clean, organized shelves while ensuring safety and policy compliance. The role offers...
Permanent employment
Global Partners LP
Taftville, CT
2 days ago
Guest Experience Specialist
Global Partners LP is seeking a Guest Service Associate to deliver a top-notch guest experience and support store-level tasks. You’ll greet guests, operate the point of sale, maintain cash controls, and ensure shelves are stocked while following safety and security guidelines...
Night shift
Weekend work
Global Montello Group Corp
Andover, CT
5 days ago
Guest Experience Supervisor
Global Partners LP seeks a Guest Service Supervisor in Connecticut to oversee staff, coach team members, greet guests, and ensure adherence to safety, security and store policies. The role involves POS operations, cash handling, and maintaining store cleanliness while supporting...
Global Montello Group Corp
Andover, CT
5 days ago
Customer Service Rep (CSR) - The Ridge Recovery Center
...Connecticut's leading providers of addiction and mental health services, is nationally recognized for delivering outstanding prevention... .... Job Summary Focuses on excellent internal and external customer service. Provides dedicated support to programs and/or departments...
Work at office
Shift work
Weekend work
Hartford HealthCare
Willimantic, CT
5 days ago
Sales and Service Agent Remote
$69k
...work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...
Remote job
Work from home
Flexible hours
HMG Careers
Willimantic, CT
8 days ago
customer experience manager
$17.75 - $23.1 per hour
...Sales Manager The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and service operations, ensuring consistent execution of selling behaviors...
Local area
Flexible hours
Night shift
Early shift
Michaels
Storrs Mansfield, CT
23 hours ago
Clinical Operations Manager
$85k
...Putnam. Our dedicated staff provides comprehensive primary care services to patients of all ages, including medical, dental, and... ...-Based Health Centers.POSITION SUMMARY:The Clinical Operations Manager is responsible for the day-to-day operational leadership of clinical...
Full time
Immediate start
Generations Family Health Center
Willimantic, CT
3 days ago
Member Engagement Officer (Loan Officer)
...business loan applications while ensuring compliance with GHS’ policies and regulatory requirements. This role provides high-quality service to members, supports loan growth, and contributes to the overall performance of the lending department. Essential Functions and...
Full time
GHS Federal Credit Union
Norwich, CT
a month ago
Store Manager
$55k - $65k
...Dunkin' Franchise Manager Opportunity Do you have Dunkin' experience and a background in restaurant management? You are who we have been looking for! ATTENTION LEADERS---no need to look further! You're just who we're looking for! You're an upbeat, energetic leader...
Weekly pay
Dunkin'
North Franklin, CT
1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Manager. Be the first to apply!