Tier 1 Support Specialist

We are seeking a dedicated Tier 1 Support Specialist to join an essential in-house IT team in the Hempstead, Texas area . This is a fantastic opportunity to work alongside an experienced IT professional who is committed to providing cross-training and mentorship. You will be a critical part of the department, ensuring smooth daily operations and supporting a diverse group of users. If you have foundational IT support skills and are looking for a role with high visibility and direct impact, we encourage you to apply. Responsibilities Provide daily, on-site technical support and troubleshooting for end-users across the organization. Manage user accounts and access permissions within Active Directory and other essential systems. Assist with basic administration tasks related to Office 365 and domain infrastructure. Qualifications Minimum of 1 year of experience in a formal IT help desk or support role. Proven hands-on experience with Active Directory user and group administration. Familiarity with routine administrative tasks within an Office 365 environment. Demonstrable understanding of basic domain principles and network connectivity. Ability to work on-site full-time (8 AM - 5 PM) in the Hempstead, Texas area. Secure your next career move by providing essential, full-time on-site IT support for a stable and growing organization. #J-18808-Ljbffr VC5 Consulting