Senior Manager, FP&A (R&D and Operations)

Our MissionHealthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.Your impact on our missionWe are looking for a highly motivated and analytical Senior Manager, FP&A to support Zocdoc’s R&D and operations teams. In this role, you will use financial and operational insights to guide investment, headcount, and performance decisions. You will partner closely with functional leadership to support strategic planning, resource allocation, and operating efficiency. This role offers an exciting opportunity to shape decision-making in key parts of the business and play a pivotal role in driving financial performance and long-term success.You’ll enjoy this role if you are…A strategic thinker with deep analytical capabilities who turns data into better business decisionsA strong business partner who builds trusted relationships and helps stakeholders navigate tradeoffsA people leader who enjoys coaching and developing others while raising the quality of team outputHighly organized, with the ability to manage multiple priorities and planning cycles at onceComfortable navigating ambiguity, making decisions without a preexisting roadmap, and helping partners focus on what matters mostA clear communicator who can distill complex concepts into actionable recommendations for different audiencesYour day to day is…Lead FP&A business partnership across R&D and Operations, supporting budgets, forecasts, hiring plans, and investment decisionsPartner closely with functional leaders to understand business drivers, evaluate tradeoffs, and guide resource allocation and prioritization decisionsOwn the planning and forecasting rhythm for supported functions, including timelines, assumptions, stakeholder inputs, and deliverablesLead, coach, and develop team members, setting clear priorities and raising the bar on analytical quality, stakeholder partnership, and executionMonitor performance against forecasts and targets, proactively identify risks and opportunities, challenge assumptions where needed, and recommend actions to improve outcomesTranslate complex financial and operational questions into clear analyses, insights, and recommendations for Finance and non-Finance audiencesSupport strategic planning processes, helping partners evaluate investments, prioritize initiatives, and align decisions with company goalsImprove planning processes, team workflows, and reporting approaches to increase consistency, efficiency, and decision usefulnessTranslating departmental and Finance priorities into clear team plans; managing competing demands by setting expectations, monitoring progress, and addressing risks earlyLeading ad-hoc analyses to support strategic initiatives and leadership priorities, directing the work of individual contributors and ensuring quality and rigorYou’ll be successful in this role if you have…8+ years of total experience in a financial analytical role such as strategic finance, FP&A, corporate finance, investment banking, private equity, or accounting5+ years of experience in FP&A or a comparable finance role in a fast-paced environment2+ years managing people, including responsibility for developing individual contributors, setting expectations, and owning outcomes delivered through a teamStrong business partnership experience with senior functional leaders, ideally in R&D or OperationsExpertise in financial modeling and reporting with advanced Excel proficiencyStrategic mindset with strong problem solving and consistent delivery.Experience with FP&A systems and tools such as Planful or similar platforms is a plusExcellent communication and presentation skillsStrong influencing and collaboration skills, with the ability to work effectively across functions and levels of the organizationRelevant industry exposure in technology, healthcare, and/or consumer marketplaces is a plusBenefitsFlexible, hybrid work environment at our convenient Soho locationUnlimited Vacation100% paid employee health benefit options (including medical, dental, and vision)Commuter Benefits401(k) with employer funded matchCorporate wellness program with WellhubSabbatical leave (for employees with 5+ years of service)Competitive paid parental leave and fertility/family planning reimbursementCell phone reimbursementCatered lunch everyday along with beverages and snacksEmployee Resource Groups and ZocClubs to promote shared community and belongingZocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.NYC Base Salary Range$150,000—$200,000 USDAbout usZocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by oursix core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.Job Applicant Privacy Notice