Customer Insights Analyst

JOB SUMMARY

Primary duties will include the repair of Servo Motors. (Experience in servo and/or robotics industry a plus). Additionally, Test functionality of each unit repaired. Order parts as necessary for each unit processed. Update tracking notes in the computer system reflecting the steps take to repair each unit. Technicians will be required to perform repairs of units down to component level, using good soldering and troubleshooting skills. use of basic and specialized servo motor shop tools and test equipment to insure complete and proper repair of the each motor is paramount. Must be able to work in a team environment and be computer literate. Monday-Friday 8am-5pm

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 90%) Bench level electronic and electro-mechanical repair tasks using industry standard trouble shooting, repair and soldering skills.
• 10%) Documentation of actions taken on each item and communication of completions, obstacles and concerns.

Use of basic and specialized servo motor shop tools and test equipment Proper motor disassembly and reassembly Pre-cleaning and diagnostic evaluation Perform preventive maintenance Remove and replace bearings Test electrical and servo feedback devices Utilize test equipment such as oscilloscopes along with manufacturers software Perform reliability testing using amplifier and drive Use of Mitchell Diagnostics System for feedback device test and alignment May be modified from time to time. Other duties, tasks and work may be assigned.

QUALIFICATIONS

Must understand the repair of Motors and Servo Motors; ability to understand the Radwell International repair of Industrial Controls cycle Strong technical skills Required to bring your own tools as specified by the hiring manager

KNOWLEDGE & SKILLS REQUIRED

Strong Computer proficiency Being able to multi-task Ability to work at fast pace Ability to work independently Detail oriented Must possess good troubleshooting abilities Demonstrated good soldering skills Problem solving abilities Good communication skills

EDUCATION & EXPERIENCE

High School Diploma and Technical School Certification required (related field) One to Three years related experience and/or training Technical or Industrial product knowledge a plus

CERTIFICATES, LICENSES, REGISTRATIONS

Technical School Certification (related field)

PHYSICAL DEMANDS

Occasional reaching/working overhead, stooping, kneeling, crouching or crawling Frequent walking Continuous standing and repetitive hand motion Lifting requirements include occasional lifting up to 50 pounds, frequent lifting of up to 25 pounds and continuous lifting of up to 10 pounds Required Skills Required Experience #J-18808-Ljbffr First Command Financial Services