Lead Project/Program Manager

Learning & Development Project Manager

At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections. This role is responsible for managing enterprise-wide Learning & Development projects supporting training strategy, content development, and deployment. The Project Manager ensures seamless coordination across the full lifecycle of training initiatives — from intake and scoping through delivery execution and results analysis — while driving operational excellence, stakeholder alignment, and measurable business impact.

Key Roles and Responsibilities

• Conducts end-to-end project management of multiple concurrent L&D initiatives that are cross-functional and strategic in nature. Oversees all phases of the project lifecycle including intake, planning, development, logistics, delivery readiness, execution, measurement, and continuous improvement.
• Directs cross-functional teams to complete project deliverables within defined timelines and scope. Partners with Strategists, SMEs, Learning Delivery Teams (LTDs), and Workforce Management to ensure alignment between business strategy, learning solutions, and execution.
• Defines project scope, objectives, milestones, and resource requirements. Develops detailed work plans, schedules, and status reporting to ensure project visibility and accountability.
• Leads project governance through kickoff meetings, status calls, and stakeholder communication, proactively identifying risks, resolving issues, and removing roadblocks.
• Ensures adherence to quality standards across deliverables and manages the integration of cross-functional and vendor contributions where applicable.
• Drives measurement and reporting of project outcomes, including KPIs and success metrics. Leads post-mortem analysis to capture insights, best practices, and opportunities for improvement, and communicates results to stakeholders through client readouts and executive updates.

Required Qualifications

• 5–7 years of project management experience leading complex, multi-stakeholder projects.
• Proven track record managing projects from initiation through closure on time and on budget.
• Strong written and verbal communication skills with experience presenting to senior leadership.
• Ability to manage multiple concurrent projects in a fast-paced environment.
• Strong organizational, prioritization, and stakeholder management skills.

Preferred Qualifications

• PMP certification preferred.
• Agile/Scrum certification preferred.
• Prior L&D, learning operations, or training program management experience.
• Familiarity with training operations, instructional design lifecycles, and learning content vendors.

Travel

Minimal; occasional travel for stakeholder and vendor engagements.

Weekly Hours: 40

Time Type: Regular

Location: Atlanta, Georgia, Dallas, Texas

Salary Range: $106,100.00 - $178,200.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.