Help Desk Analyst
Insight Global
Job Description
A client of Insight Global is looking for a Help Desk Analyst to support their internal users of 1000+. Issues are related to Operating System, Business Application, Printing, Hardware and Software issues. ( They will be taking issues through service now, chat, and email, but also hands on (desktop) support and configuration.
Target salary 65-70k
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
* Must work onsite 5 days per week
5 years' experience working as a help desk or desktop support technician (will do some hands on work and interact with the business)
o Total users -- 1500+ (40 tickets per week per person a week)
* Strong customer service skills and follow through on tickets and issues
* Experience working with AD and setting up new users
o Change passwords
o Group policy
o User group creation
* Experience working with 0365 within the admin console
* Experience setting up (config and image) Desktops and Laptops, as well as troubleshooting issues with laptops and workstations
o Windows 11 support
* Experience supporting printer issues local as well as network printers
* Ability to troubleshoot connectivity issues -- IP config/computer won't connect to printer/wireless connectivity
* Any experience supporting applications that are deployed in the cloud such as Outlook or OneDrive
o Basic understanding of the concept from on prem verses the cloud
* Strong troubleshooting skills * Any experience working with MDM -- mobile device management
* Experience working with Service Manager ticketing system
o Experience working in a warehouse helpdesk capacity or support a warehouse
$20 per hour
...Help Desk Analyst 1 Atlanta, Georgia, United States About the Job Help Desk Analyst 1 Interview Type: Either Web Cam or In Person Max Pay Rate: $20.00 Work Arrangement: Hybrid Engagement Type: Contract Note: Applications with resumes in PDF format...SuggestedContract workLocal areaPadmore Global Connections LLC
Conyers, GA3 days ago- ...Come build, innovate, disrupt, and thrive! KēSTA I.T is actively seeking a Help Desk Analyst foran immediate contract engagement with our government client. Work Location: This position is Onsite Job Description : We Are Seeking a Help Desk Analyst to...SuggestedPermanent employmentFull timeContract workTemporary workWork at officeImmediate startWork from home
Kesta IT
Conyers, GA4 days ago - ...Position Summary The IT Help Desk Analyst is responsible for providing exceptional technical and customer support in a high-volume call center environment. Under general supervision, the incumbent receives and resolves customer inquiries related to DDS Online Services...SuggestedFull timeWork at office
Equiliem
Conyers, GA3 days ago - ...Help Desk Analyst Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting...Suggested
InterSources
Conyers, GA17 hours ago $20 per hour
...among our core principles. Work with a dedicated and caring organization and start doing your life's best work. GA DDS IT Help Desk Analyst (809654) Pay rate : $20.00 per hour Assignment ( 6 months +) Job Location : 2206 East View Parkway Conyers, GA 30013...SuggestedHourly payLocal areaNITELINES USA, INC
Conyers, GA4 days ago- ...Headquarters in Conyers Bilingual, Spanish required MUST have IT Help Desk Call Center exp Provides technical assistance to both... ...hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier...Local area
Apidel Technologies
Conyers, GAmore than 2 months ago - ...Position Title: IT Help Desk Analyst Location: Conyers, GA Engagement Type: Contract Work Mode: Onsite Duration: Approximately 10 Months (August 31, 2026 June 30, 2027) Interview Type: In-Person Role Overview The IT Help Desk Analyst delivers...Full timeContract workWork at officeLocal areaRemote work
Ubertal Inc
Conyers, GA2 days ago - ...Job Description Job Description We are looking for a Help Desk/Desktop Support Analyst to provide dependable onsite technical support for a logistics operation in Georgia. In this role, you will serve as a key resource for employees by resolving everyday technology...
Robert Half
Lithonia, GA5 days ago - ...Job Description Job Description IT Help Desk Analyst Location: Conyers, Georgia Work Arrangement: Onsite Employment Type: Contract Candidate Requirement: Local candidates only Position Summary We are seeking an experienced IT Help Desk Analyst to...Full timeContract workWork at officeLocal area
Vision Square Inc
Conyers, GA4 days ago - ...cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist... ...around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response...ApprenticeshipWorldwideShift work
US Navy
Lithonia, GA2 days ago - Management Information System User Support Under direct supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems.
InstantServe LLC
Conyers, GA1 day ago - IT Support Specialist 3 Hybrid: Conyers, GA About the Job Duration: Long term Contract (possibility of extension) Location: - Hybrid: Conyers, GA Pay rate: Hourly, depending on experience Job ID: 806330 Responsibilities: ~ This position is...Hourly payLong term contractTemporary workLocal area
DATASOFT TECHNOLOGIES
Conyers, GA4 days ago - Radiologic Tech - First Call Staffing, Internal Agency Work that works for you! Continue your radiology career by joining Piedmonts Travel Agency, First Call Staffing Solutions! We service most of our 28 hospitals across Georgia - Atlanta, McDonough, Fayetteville, Newnan...Daily paidContract workWork experience placementShift workWeekend work
Piedmont HealthCare
Conyers, GA2 days ago - ...DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products...Contract workFlexible hours
Dover Corporation
Conyers, GA11 days ago - ...DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products...Contract workFor contractorsWork at officeFlexible hoursShift work
Dover Corporation
Conyers, GAmore than 2 months ago $83.3k - $164.4k
...security baselines. You will also contribute to systems architecture, helping design and implement innovative solutions based on leading-edge... ...that require engineering-level analysis beyond standard service desk playbooks.Participate in systems architecture discussions;...Fixed term contract- Overview When you join Piedmont, you're not just changing your work environment. We open doors to real change in the lives we touch - especially yours. We're committed to bringing award-winning care to communities across Georgia and celebrating the strength our diversity...Work experience placement
Piedmont HealthCare
Covington, GA1 day ago - About Two Eight: Embarking on a journey with Two Eight as a field service technician is all about rolling up your sleeves and diving into a world where grit, safety, and integrity take center stage. As blue-collar warriors in the drilling and blasting field, we live...
Two Eight
Conyers, GA3 days ago - Field Service Technician Location: Conyers, GA, US, 30094 Job Duties: Troubleshoot, diagnose and repair Crown and all other makes of lift trucks. Perform all assigned planned maintenance on customer lift trucks. Maintain a service van and its inventory...
Crown Equipment
Conyers, GA2 days ago $15.2 - $22.71 per hour
...performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring...Daily paidMinimum wageFull timeTemporary workPart timeLocal areaFlexible hoursBridgestone Americas
Lithonia, GA3 days ago$5,000 per month
Surg Tech - First Assist, Days Sign-on Available up to $5,000 Functions as a first assistant during operative and other invasive procedures in accordance with credentials, privileges, experience, education and competency verification. Assists OR staff in the assigned...Piedmont HealthCare
Covington, GA2 days ago- Full time | Lambright Group Staffing Solutions | United States Posted On 08/09/2026 Job Information Logistics Work Experience 1-3 years 18.50 -19.00 City Conyers State/Province Georgia 30013 Job Description The Shipping Specialist manages daily outgoing freight operations...Full timeWork experience placement
Lambright Group Staffing Solutions
Conyers, GA1 day ago $50k - $175k
...started right where you are. Investing in you: Master-certified trainers, paid hands-on learning, plus a company tool program to help you build your career. Competitive pay & benefits: A full suite of perks tailored to fit your needs -- health, dental, vision, 4...Hourly payWeekly payTire Discounters
Conyers, GA4 days ago- ...cost management, and production support. Strong communication skills with the ability to work directly with business stakeholders, analysts, AI developers, and technical teams to translate business needs into scalable data solutions. Preference for applicants who have...
Batchelor & Kimball
Conyers, GA17 hours ago $11 - $18 per hour
179461 Job Description Position Summary The General Service Technician must have a mechanical aptitude and is able to perform basic automotive services including mounting and balancing tires, tire repairs, oil changes, vehicle inspections and other less technical...Hourly payFull timeTemporary workPart timeNight shiftWeekend workPep Boys
Conyers, GA1 day ago- Job Description Position Purpose: The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools...Local area
Home Depot
Conyers, GA2 days ago - ...APPLICATION ANALYST Job Title - Position Description: Analyst Application Reports to: Director Clinical IT Systems MISSION The Application Analyst is responsible for designing and building applications to meet defined business requirements. This individual...Work experience placementShift work
Advanced Urology
Snellville, GA1 day ago $1,412 - $1,579 per week
Medical Laboratory Technician Location: Lithonia, GA Agency: Prime Time Healthcare Pay: $1,412 to $1,579 per week Shift Information: Rotating - 5 days x 8 hours Contract Duration: 13 Weeks Start Date: ASAP About the Role: Prime Time ...Full timeContract workSummer workImmediate startShift workRotating shiftPrime Time Healthcare
Lithonia, GA1 day ago$1,114 - $1,280 per week
...goal is to improve the lives of everyone we touch, and we're always looking for people like you to join our mission. Your passion for helping others deserves a partner just as committed to supporting you — that’s why we offer day one insurance, $0 copay for mental health...Full timeContract workTemporary workShift workNight shiftFusion Medical Staffing
Lithonia, GA1 day ago$1,304 per week
...amazingly awesome staffing firm ready to work for you! A work ethic forged in the Midwest, we are here to stand by your side and help you find your dream assignment anywhere in this great country. We want the same like-minded, awesome candidates to travel with us....Hourly payFull timeContract workTemporary workWork experience placementShift workOneStaff Medical
Lithonia, GA1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk Analyst. Be the first to apply!
- systems support technician Conyers, GA
- technical support analyst Conyers, GA
- help desk technical support Conyers, GA
- technical support specialist Conyers, GA
- IT assistant Conyers, GA
- help desk assistant Conyers, GA
- work from home technical support specialist Conyers, GA
- service desk assistant Conyers, GA
- customer support analyst Conyers, GA
- tech assistant Conyers, GA