Yardhand

Yardhand

Location: Morton Lumber in Borger, TX

The yardhands are responsible for assisting customers with the loading and/or delivery of building materials, rental equipment, and various stock items. Yardhands also assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Essential duties and responsibilities include the following (other duties may be assigned):

• MUST BE 18 YEARS OF AGE OR OLDER
• MUST HAVE A VALID DRIVER'S LICENSE
• Must be able to lift 80lbs

Customer Service:

• Provide a positive representation of RMA Enterprises.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations

• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

Ace Hardware