Distribution Center Shipping Supervisor - (Kapolei, HI)

Distribution Center Shipping Supervisor

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time.

As the Distribution Center Shipping Supervisor, you will be responsible for leading a team of colleagues at CVS Health's state of the art distribution facility. This includes planning, organizing, directing, controlling, and supervising the daily activities of an assigned shift and functional area to achieve performance goals and metrics within the distribution center. You will provide ongoing training and cross-training to ensure employees can effectively perform in multiple warehouse functions and support operational flexibility. In addition, you will utilize reports, metrics, summaries, and procedures to forecast workload, identify issues, and implement timely solutions.

Additional responsibilities include:

• Hiring, onboarding, training, scheduling, and assigning work to new hires.
• Ensuring compliance with company policies, safety standards, and operational procedures.
• Ensuring employees have the necessary equipment, materials, and documentation to successfully complete assigned tasks.
• Coordinating and scheduling inbound and outbound freight activities to ensure efficient product flow and service levels.
• Overseeing receiving, put-away, cross-dock, and shipping operations to ensure accuracy, productivity, and compliance with established procedures.
• Monitoring and adjusting labor resources to achieve daily production, receiving, and delivery goals.
• Balancing workloads by taking operational readings throughout the day and reallocating resources as needed to meet projected completion times.
• Monitoring employee performance to ensure quality, productivity, and safety expectations are consistently met or exceeded.
• Directing team members to support multiple warehouse functions based on business needs, including receiving, shipping, inventory control, cross-dock, and general warehouse operations.
• Conducting staff meetings and ensuring daily operational reports and worksheets are completed accurately and submitted on time.
• Communicating effectively across all levels of the organization and with internal and external business partners.
• Analyzing operational data and performance metrics to make sound business decisions and drive continuous improvement.
• Building high-performing teams while engaging, developing, and inspiring colleagues.

**Selected candidate must be flexible to work 1st shift hours (5:00 AM2:00 PM), weekends as business needs require, provide occasional 2nd shift coverage during colleague absences, and support multiple warehouse functions as operational demands dictate**

Required Qualifications:

• Minimum 2 years of supervisory or leadership experience.
• Experience directing the work of hourly employees and managing daily operational performance.
• Proficiency with Microsoft Office applications, including Excel and Outlook.

Preferred Qualifications:

• Experience in a warehouse, distribution, manufacturing, logistics, or supply chain environment.
• Experience with Warehouse Management Systems (WMS), including Infor WMS, Manhattan WMS, or similar platforms.
• Experience utilizing Power BI or similar reporting tools to analyze labor performance, productivity, service levels, and operational KPIs.
• Knowledge of Lean principles, continuous improvement methodologies, and root cause analysis.
• Experience supporting receiving, inventory control, cross-dock, shipping, and transportation operations.
• Familiarity with Descartes or other transportation management, routing, and fleet optimization systems.
• Knowledge of Hawaii freight operations, including ocean carrier scheduling, booking, and coordination with providers such as Matson and Pasha.
• Experience in a multi-functional distribution environment where supervisors are expected to lead across multiple operational areas and shift functions.
• Ability to prioritize workload, manage staffing levels, and meet productivity, quality, and service goals.
• Strong communication, problem-solving, and decision-making skills.
• Ability to work flexible schedules, including weekends and alternate shifts as business needs require.

Education:

• Verifiable High School Diploma/GED
• Bachelor's Degree preferred.

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $43,888.00 - $102,081.00

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.