Senior CX Specialist — Hybrid, AI‑Driven Support
Upstart
Upstart is seeking a Senior Customer Contact Specialist to support applicants through live chat, phone, and email in a fast-paced environment enhanced by AI tools. You will resolve complex questions, handle escalations, and collaborate with Operations, Product, Risk, Compliance, and Engineering to improve the customer journey. This hybrid role requires two in-office days in Columbus, with ET hours and remote work options supported. #J-18808-Ljbffr Upstart
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Senior CX Specialist — Hybrid, AI‑Driven Support in Columbus, OH vacancy
- Mimecast North America, Inc. seeks a Senior Program and Delivery Manager to lead roadmap planning and execution across Product and R&D in a hybrid US setting. You will drive a weekly delivery cadence, champion AI-enabled workflows, and own key metrics that shape velocity...Senior
- JPMorganChase is seeking a Senior Product Manager-Sr. Associate for Talent Data Product to drive data-driven product development and optimization. You will work with cross-functional... ...Workforce Planning. You will partner with BI, AI/ML, Product, and Data Engineering to deliver...Senior
- ..., drive engineer experience improvements, and align technology initiatives with business goals. Strong stakeholder management and AI‑driven planning will be essential. You will develop executive dashboards and risk plans, mentor Product Owners and Technical Partners, and...Senior
- JPMorganChase in Columbus, OH is seeking a Senior Principal Software Engineer to lead platform architecture, coordinate across agile teams... ..., mentor engineers, and shape the roadmap with a focus on AI-enabled development and risk-aware practices. You will work on a...Senior
- Plum is seeking an experienced Platform Engineer to join the AI Platform team. You will own foundational infrastructure, frameworks,... ...engineering and guardrails, and ensure observability and incident readiness. Hybrid work with global collaboration. #J-18808-Ljbffr Plum FintechSenior
- Progressive Leasing is seeking a Senior Director of Financial Planning & Analysis... ...performance analysis in a retail-driven environment. The role emphasizes data-driven decision making, AI-enabled workflows, and scalable processes to support growth while aligning with...Senior
- ...steer complex enterprise programs, scale Agile delivery, and advance AI-enabled project management practices in Columbus. You will guide... ...and sprints, leveraging Azure DevOps or JIRA, and foster AI-driven forecasting and governance. The role requires 7+ years of PM experience...Senior
- ...Banking Engineering Tools & Productivity team. You will spearhead large-scale technology programs, driving CI/CD, automation, and data-driven decision-making to deliver innovative engineering solutions and adoption across 16,000 engineers. You will influence leadership,...Senior
- McKesson seeks a Senior Technical Product Manager for AI & Analytics to lead the Data & Insights Platform's strategy and roadmap across EnterpriseRx,... ...strong AI/ML knowledge, and experience in regulated enterprise environments, with a hybrid work #J-18808-Ljbffr McKessonSeniorRemote job
- Zoom's Porting Support team seeks a senior Escalation Specialist to own complex porting issues for Premier and Elite customers and partners. You will guide multi-stakeholder deployments, mentor junior porting specialists, and help improve processes and SOPs to prevent recurrence...SeniorRemote jobLocal area
$137.2k - $205.8k
Senior Staff Infrastructure Engineer - IEB07BEWe’re determined to make... ..., mentor engineers, and apply AI as a responsible productivity... ....This role will have a Hybrid work schedule, with the expectation... ...sponsorship. The company will not support the STEM OPT I-983 Training...SeniorFull timeTemporary workWork at office3 days per weekThe Hartford Financial Services Group
Columbus, OH3 days ago$110.7k - $218.3k
...Work you'll do As an Oracle Generative AI Architect Senior Consultant on the Oracle team, you will... ...and enterprise process transformation. Support AI strategy engagements by helping define... ...and prioritize use cases, develop ROI-driven business cases, and translate strategic...SeniorLocal areaVisa sponsorshipDeloitte
Columbus, OH5 days ago- Bread Financial is seeking a Senior Associate - Channel Execution to join our Marketing team. The role focuses on configuring, testing, deploying, and monitoring multichannel campaigns, emails, and customer journeys to deliver personalized, high‑quality experiences. You...SeniorRemote job
- The American Chemical Society (ACS) is hiring a Senior Customer Service Representative for its Columbus, OH... ...handling inbound inquiries via multiple channels and support a global client base. The role operates on a hybrid schedule, with two onsite days weekly....SeniorRemote job
$132k - $170k
Senior Account Executive - GTS LE SalesAbout the role... ...associates globally who support over 13,000 client... ...personally. How far you go is driven by your passion and... ...the very center of the AI revolution. Gartner has... ...top performers.In our hybrid work environment, we provide...SeniorFull timeContract workRemote workWorldwideGartner
Columbus, OH2 days ago$131k - $218.3k
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare... ...to hear from you.CoverMyMeds is seeking a Senior Software Engineer to help design, build,... ...contemporary development tools, including AI-assisted coding workflows, to improve...SeniorFull timeCoverMyMeds
Columbus, OH1 day ago$110.7k - $218.3k
...advanced analytics, Generative AI, transformative technologies,... ...the eCommerce space as well as supporting the implementation that... ...implementation deliveryExposure to AI-driven work within delivery — e.g.,... ...From entry-level employees to senior leaders, we believe there’s always...SeniorLocal areaVisa sponsorshipDeloitte
Columbus, OH4 days ago$140k - $200k
Position Summary As a Senior GCP Technical Account Manager (... ...Infrastructure Engineer II), you will support Public Sector customers with... ...Engineer II) on the AI & Engineering team, you will be... ...artificial intelligence, networks, and hybrid cloud infrastructure. Our...SeniorLocal areaDeloitte
Columbus, OH5 days ago$105.4k - $207.8k
...include service accounts, AI agents, bots, API keys, and... ...1/2026.Work you'll doAs a Senior Engineering Management Specialist on the Deloitte Cyber... ...you will be responsible for…Supporting the design, implementation... ...operating at scale across hybrid and cloud environments.QualificationsRequired...SeniorLocal areaVisa sponsorshipDeloitte
Columbus, OH4 days ago$110.7k - $218.3k
...advanced analytics, Generative AI, transformative technologies, and... ...7Work you’ll doAs a Functional Senior Consultant at Deloitte Digital,... ....Advise clients on SAP CX capabilities, digital transformation... ...controls, and user assignments.Support integrations, data migration, and...SeniorLocal areaDeloitte
Columbus, OH1 day ago- ...digital core and unleashing the power of AI to create value at speed for organizations... ...industry and functional expertise are supported by proprietary assets and solutions that... ...Gathering, Responsible AI, leading tech driven transformationsA minimum of 4 years of high...SeniorLive inWork at officeLocal area
Accenture
Columbus, OH5 days ago $163.4k - $322.1k
...Transformation-Strategy Growth and Transformation Technology Senior Manager - AI & Engineering/EaaSJoin our AI & Engineering team in... ...verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering...SeniorLocal areaFlexible hoursDeloitte
Columbus, OH5 days ago- ...core and unleashing the power of AI to create value at speed... ...Center (GCC) Engineering Lead/Senior Manager is responsible for shaping... ....Responsibilities Include:Support client origination, sales, and... ...productivity platforms, and data-driven engineering insights to improve...SeniorLive inWork at officeLocal area
Accenture
Columbus, OH5 days ago $110.7k - $218.3k
...advanced analytics, Generative AI and intelligent automation,... ...commerce and configuration for an AI-driven world, automating complex... ...documentation of operational support procedures for AI-enabled configuration... ...From entry-level employees to senior leaders, we believe there’s...SeniorLocal areaVisa sponsorshipDeloitte
Columbus, OH1 day ago- ...marked by disruptive tech like AI, market uncertainty, and... ...doAs a Finance Analytics & AI Senior Consultant, you’ll work with the... ...development in a variety of ways.· Support the design and delivery of... ...Experience taking production-grade AI-driven solutions from conception to...SeniorLocal areaVisa sponsorship
Deloitte
Columbus, OH2 days ago $164k - $202k
...empowers companies to thrive in an AI-first world by giving them... ...New Relic is looking for a Senior Technical Program Manager to join... ...cross functional programs in support of our strategic objectives. The... ...-based, fully remote, or hybrid. Our hiring process In compliance...SeniorWork at officeRemote workFlexible hours$120k - $200k
McKesson is an impact-driven, Fortune 10 company that touches... ...from you.We are seeking a Senior EHR Integration Specialist to design and deliver secure... ...Design, implement, test, and support production integrations... ...compliance. Apply approved AI-enabled engineering tools and...SeniorFull timeCoverMyMeds
Columbus, OH5 days ago- ...Genesis10 is currently seeking a Senior Business Systems Analyst / Testing Lead for... ...will serve as a key delivery resource supporting Agentic AI and Contact Center Transformation initiatives... ...readiness activities across AI-driven customer servicing solutions. This individual...SeniorHourly payPermanent employmentContract workTemporary work
PMO
Columbus, OH15 days ago $117.4k - $216.9k
...Salesforce Salesforce is the #1 AI CRM, where humans with agents... ...excellence managers and senior managers to further build out... ...project delivery organization supporting enterprise customer implementations... ...both delivery execution and AI-driven ways of working Continuously...Senior- ...technical program manager to apply deep system and lifecycle fluency to drive delivery across multiple streams. You will leverage enterprise AI to accelerate planning, validate outputs, and ensure data sensitivity standards are met. You will partner across engineering, product...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior CX Specialist — Hybrid, AI‑Driven Support. Be the first to apply!
Related searches
- direct support assistant Columbus, OH
- program support assistant Columbus, OH
- senior devops engineer remote Columbus, OH
- senior IT project manager Columbus, OH
- senior implementation engineer Columbus, OH
- senior marketer Columbus, OH
- senior partner marketing manager Columbus, OH
- senior gl accountant Columbus, OH
- senior electronic technician Columbus, OH
- senior information technology manager Columbus, OH