Guest Service Agent - Part Time
Grand Falls Casino Resort
Guest Service Agents are responsible for the guest registration process and communication of hotel services and promotions. This position has a direct impact on the guest experience while staying at Grand Falls Casino Resort.
Responsibilities
- Provide exceptional customer service to all internal and external customers.
- Provide legible communication and directions.
- Compute basic arithmetic.
- Perform job functions with attention to detail, speed, and accuracy. Prioritize, organize and follow-up.
- Be a clear thinker, remaining calm and resolving problems using good judgment.
- Follow directions thoroughly.
- Understand guests’ service needs.
- Work cohesively with co-workers as part of a team.
- Maintain confidentiality of guest information and pertinent hotel data.
- Must be punctual.
Vacancy posted 5 days ago
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