Mission Control Power/ Environmental Technician I

At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world. We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity. The Role: Mission Control Power/ Environmental Technician I This role monitors and supports power and environmental systems within Switch’s mission-critical data centers. You respond to alerts, investigate events, and coordinate with internal teams to restore and maintain system stability. The role is execution-focused, follows established procedures, and operates within a 24/7/365 environment. What You’ll Do Monitor electrical and mechanical infrastructure using approved monitoring platforms. Act as a primary point of contact for power and environmental event investigations. Interpret alerts, assess impact, and follow documented procedures to support remediation. Create, update, and manage alarm-driven incident tickets. Coordinate with Data Center Operations, Engineering, and other internal teams during incidents. Document incidents clearly, including actions taken, timelines, and outcomes. Follow escalation and notification procedures using sound judgment. Provide timely and accurate updates to stakeholders as required. Provide feedback to improve Mission Control tools, workflows, and processes. What We’re Looking For Ability to follow procedures accurately in high-pressure situations. Clear and professional communication with technical and non-technical partners. Strong organizational skills and attention to detail. Ability to manage multiple alerts and priorities simultaneously. Reliable attendance and willingness to work scheduled shifts, including nights, weekends, and holidays. What You’ll Bring 2 or more years of experience in IT, facilities operations, or a mission-critical environment, or equivalent education and training. Functional understanding of electrical and mechanical systems used in data centers or other critical facilities. Familiarity with systems such as generators, UPS, switchgear, ATS or STS units, PDUs, air handling units, cooling systems, and fire suppression systems. Experience using ticketing systems and monitoring platforms. Familiarity with building management systems such as Schneider EBO or similar platforms preferred. Working knowledge of Microsoft Office applications. OSHA 10 certification required within 6 months of hire. High school diploma or equivalent required. Why Switch? A Culture of Karma – We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment. Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development. Flexibility & Remote Opportunities – Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive. Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company. Generous Benefits Package - Switch provides medical plan options of comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more! Join Us & Make a Difference This is more than a job—it’s a mission. If you’re ready to support mission-critical power and environmental systems with focus and accountability, we want to hear from you. Apply Now and Let’s Build the Future Together. #J-18808-Ljbffr Switch