Shift Leader
Baskin Robbins
Shift Leader
Shift Leaders are generally responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
Responsibilities Include
- Work in a Team Environment
- Support a respectful team environment
- Communicate shift priorities, goals and results with team members
- Support the training of crew members as requested
- Provide coaching and feedback to crew members
- Maintain Operational Excellence
- Create and maintain a guest first culture in the restaurant
- Resolve guest issues
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
- Drive Profitability
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
Skills/Qualifications
- Fluent in English
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- High School diploma or equivalent, preferred
Competencies
- Guest Focus
- Understands and exceeds guest expectations, needs and requirements
- Develops and maintains guest relationships
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Passion for Results
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Problem Solving and Decision Making
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Interpersonal Relationships & Influence
- Develops and maintains relationships with team
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
$14.57 - $21.86 per hour
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...achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. Description As a Shift Lead , you support the Assistant and General Manager by running phenomenal shifts independently and embodying the Live Más spirit...SuggestedHourly payFlexible hoursShift work$17.25 - $17.75 per hour
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- ...solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. Shift Leader Dunkin' Donuts Shift Leader Job Summary Summary: Shift Leaders are generally responsible for coaching Crew Members...Local areaShift work
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27071 Jersey Mike's McHenry is hiring shift leaders to support a winning team and lead store operations. The ideal candidate is enthusiastic, has strong customer service and leadership skills, and is dedicated to restaurant success. With a competitive pay starting at $1...Hourly payFull timeShift work- An independent restaurant franchise is seeking a Shift Manager/Leader to oversee daily operations. This role involves leading a team, ensuring exceptional customer service, and maintaining quality and cleanliness standards. Candidates should have prior leadership experience...Shift work
$17.5 - $20.5 per hour
A leading American Chinese restaurant is seeking a Shift Leader to support management and create a vibrant environment. Responsibilities include managing operations during shifts, preparing food, and leading the team. Candidates should have some high school education and...Hourly payFlexible hoursShift work- Dhanani Group Inc is seeking a Restaurant Shift Manager for its Burger King franchise in Wauconda, Illinois. This role involves supervising and training team members while ensuring exceptional customer service. Candidates should be personable, results-oriented, and have...Work experience placementShift work
- ...Shift Leader Position at Dunkin' We are looking for Shift Leaders to join our Dunkin' team! Shift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They...Local areaWorldwideShift work
- Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants. Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing. We believe that our success is built upon the talent and dedication of our...Night shift
$16 - $17.5 per hour
...Overnight Shift Leader Taco Bell joined Flynn Group in 2013 with the acquisition of 76 restaurants. Since then, we have more than tripled in size to become the 3rd largest Taco Bell franchisee in the world and growing. We believe that our success is built upon the...Hourly payFlexible hoursShift workNight shift- ...Shift Leader As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. The Shift Leader will be responsible for coaching...Shift work
$16 - $19 per hour
...Now Hiring: Shift Leader/Key Holder - Ice Cream Dream Team Do you believe sprinkles make everything better? Are you a natural leader who loves making people smile? If so... we want YOU on our team! About the Role We're looking for a high-energy, people...Hourly payImmediate startFlexible hoursShift workNight shiftAfternoon shift- ...Shift Leader - Bucciferro Family McDonald's Lead with Heart. Grow with Purpose. Belong to Something Bigger. At Bucciferro Family McDonald's, we're not just running restaurants-we're building people. As a family-owned organization, we take pride in creating a workplace...Daily paidLocal areaImmediate startFlexible hoursShift work
- ...Description: A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift leader will execute every aspect of Thorntons food...Weekly payTemporary workLocal areaAll shiftsShift work
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- A growing fast-food franchise in Mundelein is looking for a dedicated and personable team leader to supervise and motivate employees, ensuring exceptional customer service and accurate order processing. Key responsibilities include training staff, resolving customer concerns...Shift work
- A popular bagel bakery located in Barrington, Illinois, is seeking a Shift Leader to enhance the guest experience and lead the team. The ideal candidate will possess a high school diploma and be able to work varied hours, including early mornings. This role offers competitive...Work experience placementFlexible hoursShift workEarly shift
$17 - $19 per hour
...college tuition assistance, valuable job training, and retirement benefits. Let’s talk. Make your move. Requirements Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience. A Shift Manager provides leadership to crew and other...Temporary workFlexible hoursShift work- A leading convenience store chain is seeking a Shift Manager for their Grayslake location in Illinois. The successful candidate will support daily operations, ensure exceptional customer service, and uphold store standards. Responsibilities include cash handling, maintaining...Flexible hoursShift workAfternoon shift
$14.57 - $21.86 per hour
Brand Einstein Bros. Bagels has been baking bagels fresh daily since 1995. Shift Leader Responsibilities Collaborate with the General Manager to motivate the team, set morale, coach members, open and close the store with minimal supervision, and ensure food and beverage...Hourly payMinimum wageLocal areaFlexible hoursShift workNight shiftWeekend work$15 - $17 per hour
Hunter Super Techs - TurnPoint in Lake Zurich, IL, is seeking a motivated Shift Leader with at least 2 years of supervisory experience in the restaurant industry. This role requires strong leadership abilities and a dedication to guest service, ensuring a positive dining...Hourly payShift work$17 - $19 per hour
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