Director of Operations

Tiddle is one of the fastest-growing talent management companies in the creator economy, representing 100+ Gen-Z creators and executing high-value brand partnerships across beauty, fashion, and consumer. Overview We are seeking a Director of Operations to lead and scale a high-performing team of managers responsible for driving revenue across our creator roster. This is a hands‑on leadership position focused on accountability, performance management, and operational execution. You will directly oversee a team of ~8 managers, ensuring each team member is operating at a high level and consistently hitting targets. Core Responsibilities Team Leadership & Performance Management Directly manage and develop a team of ~8 managers Set clear performance standards and enforce accountability across the team Run structured weekly 1:1s focused on pipeline, revenue, and execution gaps Identify underperformance quickly and implement corrective action plans Make decisive hiring and firing decisions to maintain a high-performing team Revenue Ownership Own and be accountable for team-level revenue performance Monitor individual and team KPIs daily/weekly Step in to unblock deals, accelerate pipelines, and close revenue gaps Continuously refine processes to maximize output per manager Operational Execution Build and optimize systems for tracking deals, outreach, and performance Ensure consistency in workflows across all managers Identify inefficiencies and implement scalable solutions Partner with leadership on strategic initiatives and growth planning Ideal Candidate Profile 10+ years of experience in operations, sales leadership, or people management Proven track record managing managers (not just individual contributors) Experience owning or directly impacting meaningful revenue targets Strong judgment in hiring, performance management, and team building Highly execution-focused with a bias toward action and accountability Comfortable operating in fast‑paced, high‑growth environments What Success Looks Like Every manager consistently hits or exceeds revenue targets Underperformers are quickly identified and either improved or replaced Team output and efficiency increase month‑over‑month Clear visibility into pipeline, forecasting, and performance at all times Why This Role High autonomy with real decision‑making authority Ability to build, shape, and scale a core team within a rapidly growing company #J-18808-Ljbffr Tiddle.io