IT Technical Support [Must have POS & Fare collection] - Newark, NJ

IT Technical Support [Must have POS & Fare collection ]
Newark, NJ
7+ months

Description:

Supports the operation of front and back-end fare collection systems, including installations, reporting, and monitoring. Troubleshooting network issues with various departments

Roles/Responsibilities:

• Supports Point of Sale & Fare collection systems, including but not limited to testing, development,installation, reporting and monitoring.


• Required to travel for equipment installations, monitoring, training, etc.

• Manages day to day testing and implementation of technological advancements and software upgrades. Assist troubleshooting production issues.


• Provide technical guidance and acts as liaison to user departments and vendors for the coordination of equipment installations, implementation, and end user training.


• Required to assist in other areas within POS and Fare Collection Department,including but not limited to TVM's, TOM's, Platform Validators, OBVs.

Technical Skills/Knowledge:

• Experience with SAP desired but not required.

• Knowledge in fare collection technology desired but not required.


• Must be able to work independently and in a team environment.

• Ability to make important decisions under pressure.

• Problem-solving skills.

• Knowledge with Microsoft Office application.

• Motivated and organized.

• Knowledge with Excel.

• Valid driver's license is required.