Member Services Full and Part Time Flexible Hours Fun Fast Paced Enviroment

Join The Club

Full and part time shifts available. Flexible schedules, fun, fast paced environment! Shifts available Monday thru Friday: 5am-1pm, 9am-3pm, 2pm-10pm, 3pm-10pm. Saturday and Sunday: 6:45am-2pm and 11am-7pm. At Planet Fitness we enhance people's lives with an affordable, high-quality fitness experience. This requires a team of inspiring, motivated and fun-loving go-getters. If this is you and you're looking for a place where you can make a difference, you've found it. Apply to Planet Fitness the Judgement Free Zone and know that you're making a difference on our Planet.

Essential Duties and Responsibilities

• Greet members, prospective members and guests make them feel welcome.
• Respond to member questions and concerns in a timely and professional manner, elevate to manager when needed.
• Creating a positive member experience by providing superior customer service.
• Assist in maintaining a safe environment and the cleanliness of the club.
• Handle all front desk related activities including:
  • Answer phones in a friendly manner and assist callers with a variety of questions.
  • Check members into the club
  • Take prospective members on tours and sign up them up.
  • Check members into amenities such as tanning, massage chairs.
  • Facilitate needed updates to member's accounts.

Qualifications/Requirements

• Upbeat and positive attitude!
• A passion for fitness and health.
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• Must be 18 years of age or older.

Compensation: $14.00 - $16.50 per hour