Chief of Staff

As Chief of Staff, you will be the person who keeps the company's major initiatives connected and on schedule, working with the CEO and the leadership team. Blue Marble makes geospatial software used by surveyors, engineers, governments, and field teams around the world, including Global Mapper, Geographic Calculator, and Avenza Maps.You will bridge the gap between high-level strategy and tactical execution, driving cross-functional alignment, managing our business operating rhythm, and unblocking organizational bottlenecks across Product, Engineering, Sales, Marketing, Support, Finance, and Operations.Key ResponsibilitiesOperational Rhythm & Execution: Own the company's operating system. Lead the preparation, execution, and follow-through for executive leadership meetings, board meetings, and quarterly business reviews (QBRs).Program Management: Run the company's major cross-functional initiatives from plan to launch (e.g., launching new products, new pricing models, scaling international markets, or optimizing post-sales handoffs). Hold a weekly status cadence that surfaces slipping dates early, and coordinate launch readiness so that pricing, billing, licensing, documentation, training, and customer communication are ready on the same date.Cross-Functional Alignment & OKRs: Manage the company-wide goal-setting process (OKRs/KPIs). Partner with department heads to ensure their roadmaps map directly back to the company's core operational metrics (ARR, net revenue retention, and churn).Data Synthesis & Reporting: Build and maintain executive dashboards. Synthesize complex data from systems and the data warehouse into clear briefs and recommendations for the CEO.Process Optimization: Audit existing workflows to identify friction points. Design and implement scalable operating frameworks that help the team deliver predictably.CEO Partner: Represent the CEO's priorities in operational discussions and make sure decisions, and the reasoning behind them, reach the people they affect. Decisions stay with the leaders who own them.Required QualificationsEducation• Bachelor's degree in business, economics, engineering, or a related field, or an equivalent combination of education and experienceExperience• 5+ years of experience, including at least 3 years leading cross-functional programs or product launches at a B2B software companyTechnical Skills• Strong systems and data literacy, including a solid understanding of standard software metrics (ARR, churn, NRR, gross margins)• Experience using CRM, project management, business intelligence, data, and AI tools• Ability to dig into operational data yourself, run numbers, and build spreadsheet models without needing a team to do it for youOther Requirements• Exceptional emotional intelligence and diplomacy, with the ability to push back on senior leaders and align teams around tight deadlines without formal reporting authority• Ability to travel periodically for leadership meetings, board meetings, and company eventsPreferred Qualifications• Experience with a subscription transition, a pricing change, or a billing or licensing system migration• Hands-on experience with Salesforce, Jira, Power BI, Snowflake, and Claude• Consulting experience