FIELD SERVICE COORDINATOR/MANAGER
Hugg & Hall
Hugg & Hall Equipment Company is seeking a Field Service Coordinator Manager to lead a team of field technicians. This is a unique position that requires a mixture of proven, hands-on experience as a field service technician, strong managerial skills, along with dispatch experience.
This role will be based in our new Glenpool, OK branch and provide leadership across multiple branches. Key Responsibilities- Manage, dispatch and support a team of field technicians
- Use technical expertise to provide real-time troubleshooting assistance on repair jobs
- Work across multiple departments and locations to coordinate parts orders, support our rental department, and ensure we provide best in class service repairs
- Interview, hire, and mentor new service technicians
- Proven experience as a service technician or mechanic in the agricultural, construction, or material handling equipment industries.
- Resourceful thinker with ability to multitask, prioritize, and solve complex problems in a fast-paced environment
- Advanced mechanical aptitude, professional demeanor, and a safety-first mentality
- Prior experience in a dispatch role
- Excellent computer skills
- Aerial equipment experience is a huge plus
- 2-3 years of experience as a field service technician in agricultural, construction, or material handling equipment industries
- High School Diploma or equivalent
- Competitive pay + quarterly incentives and bonus programs = very strong earning potential
- Medical, Dental, Vision, and Life Insurance
- 401(k) Retirement with company match
- Generous PTO plan and paid holidays
PHYSICAL DEMANDS/ENVIRONMENTAL CONDITIONS
- This position is in an indoor office environment with a controlled climate.
- This position requires sitting at a computer desk for long periods of time with constant use of a computer keyboard while reading the computer screen.
- This position will continuously talk, hear, and read in verbal and written communication. And will occasionally stand, walk, and reach with hands and arms.
- This position will continuously use hands to type.
Hugg & Hall Equipment Company is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including sexual orientation and gender identity), age, protected veteran or disabled status, or genetic information. We place Safety First. (Initial hire requires passing of pre-employment background check, drug test, and driving record[for driving roles])
Vacancy posted 4 days ago
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