Travel & Relocation Coordinator

General information

Country


USA


State


Ohio


City


Cincinnati


Descriptions & requirements

About the role:

The Travel & Relocation Coordinator is an earlycareer role that supports TQL's Corporate Travel and Relocation team while building the skills needed to grow into a Corporate Travel Specialist position. This role focuses on travel coordination, relocation support, expense processing and customer service while working closely with experienced Travel and Relocation Specialists across the business.


We're looking for someone with a strong service mindset, relentless attention to detail, and the drive to grow with TQL. This is a highvisibility role for a problemsolver who thrives in a fastpaced environment and wants to build a longterm career in corporate travel.


What's in it for you:

• $19.00 - $22.00/hour base pay depending on experience
• Handson exposure to corporate travel booking, servicing processes and travel management platforms
• Advancement opportunities with structured career paths
• Comprehensive benefits package
  • Health, dental and vision coverage
  • 401(k) with company match
  • Perks including employee discounts, financial wellness planning, tuition reimbursement and more
• Certified Great Place to Work with 900+ lifetime workplace award wins

What you'll be doing:

• Traveler customer service
  • Go above and beyond in advocating for every traveler's question, concern and request
  • Assist travelers with itineraries, policy guidance and general travel support
  • Maintain and manage traveler profiles in TQL's systems
  • Provide flexible solutions when weather, delays or lastminute changes alter travel plans
• Corporate Travel Operations support
  • Assist Corporate Travel Specialists with travel requests, quotes and supplier coordination
  • Reconcile purchases and assist with expense report processing
  • Maintain expertise of TQL's travel policies and help ensure compliance
• Relocation Coordination
  • Work side-by-side with TQL's Relocation Specialist to support employee and new hire relocations, including:
  • Processing relocation receipts and payments
  • Coordinating internal office moves and house-hunting travel
  • Maintaining accurate records related to relocation activity

What you need:

• Required qualifications
  • 1-2 years of administrative, travel coordination, HR or customer service experience
  • Strong communication, phone etiquette and listening skills
  • Extreme attention to detail and top-tier organization skills
  • Ability to manage multiple tasks and tight timelines
  • A positive attitude and commitment to elite customer service
• Preferred (but not required)
  • Experience with Concur, Chrome River or GDS/travel booking tools
  • Exposure to corporate travel, relocation, real estate or logistics
  • Associate's degree or relevant coursework

Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245


Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.


About Us


Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.


As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.


What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.


Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.


If you are unable to apply online due to a disability, contact recruiting at View email address on click.appcast.io

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