Exception Handling Specialist I - 2nd Shift - 10% Differential

Overview We are a Great Place to Work certified employer, dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Join our team and advance your career with a company that values its people. You are a dedicated professional focused on patient specimens, with problem‑solving instincts, a passion for patient care, and the drive to keep laboratory operations running smoothly. We offer strong benefits, support from an all‑star team, and opportunities for career growth. Join our frontline of healthcare heroes. Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions. Quality is in our DNA — is it in yours? This opportunity is full‑time during second shift. Responsibilities Perform a vital part in resolving complex laboratory problems. Follow standard operating procedures for ordering, crediting, noting out, and canceling tests in the laboratory information system. Recognize when corrective action is needed and implement effective solutions. Work in a laboratory environment with biological hazards and PPE requirements. Champion safety, compliance, and quality control. Qualifications High School Diploma or equivalent Previous training or experience in specimen collection or processing Strong reading, writing, and analytical skills Ability to operate general laboratory equipment, including but not limited to telephones, computers, centrifuges, and audible alarms Bonus points 1–2 years of related experience in clinical laboratory, data entry, or production We’ll give you Appreciation for your work A sense of satisfaction from helping people Opportunity to grow in your profession Free lab services for you and your dependents Work‑life balance, including Paid Time Off and Paid Holidays Competitive benefits including medical, dental, and vision insurance Help saving for retirement with a 401(k) plus company match A sense of belonging — we are a community We also want you to know This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected to access PHI only when it is required to fulfill job duties. Scheduled Weekly Hours: 40 Work Shift: 2nd Shift (United States of America) Job Category: Laboratory Operations Company: Clinical Pathology Laboratories, Inc. Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr