General Manager - Leo's Market and Eatery

What You’ll Do as a General Manager As a General Manager, you’ll be responsible for leading the entire store operation while ensuring excellence in customer service, team development, and financial performance. Here’s what you can expect to take on: Lead and Inspire: Build, develop, and motivate a highly engaged team while fostering a positive, inclusive, and productive workplace culture. Oversee Operations: Manage all day‑to‑day store activities to ensure efficient operations, exceptional service, and compliance with company standards. Drive Financial Success: Maximize store profitability by managing expenses, optimizing revenue opportunities, monitoring key performance metrics, and achieving sales and profit goals. Develop Talent: Recruit, train, coach, and support associates and managers through performance management, career development, and ongoing training programs. Deliver Outstanding Customer Experiences: Ensure every customer receives exceptional service by proactively addressing concerns, gathering feedback, and continuously improving the shopping experience. Manage Staffing and Scheduling: Ensure the store is appropriately staffed to meet customer and business demands through effective labor planning and scheduling. Safety and Compliance: Maintain a safe work environment while ensuring compliance with company policies, safety programs, and all local, state, and federal regulations. Lead Change and Innovation: Support company initiatives, implement operational improvements, and effectively communicate changes to the team. Monitor Business Performance: Analyze financial reports, inventory levels, labor costs, and operational trends to make informed decisions that support store profitability. Build Community Relationships: Develop partnerships within the local community and identify opportunities to strengthen the store’s presence and reputation. What We’re Looking For We’re seeking an experienced and proven leader who is ready to take ownership of store performance, team development, and overall business success. Experience: At least 5 years of relevant management experience. Candidates must be at least 21 years of age. Leadership Skills: Proven experience hiring, training, coaching, developing, and managing high‑performing teams. Operational Expertise: Strong understanding of labor management, scheduling, inventory control, expense management, and sales growth strategies. Financial Acumen: Ability to analyze financial reports, manage budgets, control costs, and drive profitability. Customer‑Focused Mindset: Commitment to delivering exceptional customer service and building lasting relationships. Strong Communication: Excellent verbal, written, and interpersonal communication skills. Problem‑Solving Ability: Demonstrated ability to analyze trends, create action plans, and effectively implement change. Organization and Time Management: Ability to prioritize multiple projects and work independently in a fast‑paced environment. Technology Skills: Ability to learn and effectively utilize company systems and store technology. Certifications: Must obtain and maintain ServSafe Certification. Flexibility: Availability to work various shifts, including weekends and holidays, based on business needs. Physical Requirements: Ability to stand, walk, bend, lift, and carry up to 45 pounds throughout the workday. Additional Requirements: Ability to learn and enforce all applicable safety, food service, loss prevention, environmental, and regulatory requirements. Travel and relocation flexibility preferred. Why Join Leo’s? At Leo’s, we’re more than just a workplace—we’re a team that values leadership, collaboration, accountability, and growth. As a General Manager, you’ll have the opportunity to make a meaningful impact on our business, develop future leaders, and help shape the success of our store and team. At Leo's, we value our team members and believe in supporting their well‑being. Here’s what we offer: For Full‑Time Employees: Medical, Dental, and Vision Insurance Company‑Paid Short‑Term Disability Insurance Paid Time Off (PTO): Recharge and enjoy well‑deserved breaks Employee Assistance Program: Access virtual doctor visits and mental health counseling for you and your family Matching 401(k): Plan for your future with our retirement savings program #J-18808-Ljbffr Homebase