Sr Mgr External Communications
Republic Services
POSITION SUMMARY: Republic Services is a leader in the environmental services industry, providing customers with the most complete set of products and services, including recycling, solid waste and environmental solutions. It is a Fortune 300 company based in Phoenix, with 42,000 team members across the U.S. and Canada. Its world-class Communications team is responsible for strategic external and internal communications, as well as community investment initiatives and company meetings and events. The Senior Manager, External Communications, reports to the Director, External Communications, and manages both short- and long-term communications strategies and programs to advance and protect the company’s external reputation.
This position is responsible for communications strategy/execution for critical corporate sustainability focus areas, including recycling and the company’s sustainability innovation initiatives to advance plastics circularity and decarbonization. Duties include planning for, monitoring and acting on proactive media opportunities, representing the company with media, developing messaging and materials for use with various audiences, and production of the company’s annual sustainability report. This person will develop content for media, executives, corporate reports and social platforms, and work directly with other functional teams and stakeholders to effectively align company positioning. In addition, this person will provide direction to external agencies, establish meaningful KPIs and ensure delivery of agreed-upon objectives.
The Sr. Manager, External Communications will work closely with internal partners, including operations, legal, sustainability, public affairs and investor relations to develop and execute effective strategies, tactics and messaging that protect and advance the brand, and serve as company spokesperson. This person must have excellent verbal and written communication skills, and a strong understanding of sustainability communications best practices and media relations. Daily work will require triaging immediate and long-term communications needs in a dynamic environment.
PRINCIPLE RESPONSIBILITIES:
Develops proactive and reactive communications campaigns and strategies to effectively advance, protect and enhance the company’s sustainability position and reputation both nationally and in our local markets
Develops the sustainability report as well as short- and long-term company messaging and content
Develops new processes and best practices, obtaining buy-in from internal partners
Actively builds strong partnerships with colleagues, external organizations, media and executives
Conducts media training and serves as company spokesperson
Directs agency partner support, including planning, execution and KPI reporting
This position may require travel by air, car and/or other modes of transportation up to 10% of the time
Performs other job-related duties as assigned
QUALIFICATIONS:
Corporate sustainability strategy and communications experience
Familiarity with environmental sustainability initiatives or the environmental services industry is a plus
Familiarity with the federal/state regulatory environment
MINIMUM QUALIFICATIONS:
7-10 years of relevant experience in corporate communications, journalism, public relations or public affairs/government relations.
Experience serving as a spokesperson with national media and preparing executives for media engagement.
Excellent verbal and written communications skills.
Experience ideating, developing and implementing through cross-functional collaboration to achieve goals.
Location: In-office position 4 days per week, 1 day per week remote.
Rewarding Compensation and Benefits
Eligible employees can elect to participate in:
• Comprehensive medical benefits coverage, dental plans and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability.
• Life insurance and accidental death & dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a generous company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO)
• Benefits:
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
ABOUT THE COMPANY
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2023, Republic’s total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
Safe : We protect the livelihoods of our colleagues and communities.
Committed to Serve : We go above and beyond to exceed our customers’ expectations.
Environmentally Responsible: We take action to improve our environment.
Driven : We deliver results in the right way.
Human-Centered: We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
STRATEGY
Republic Services’ strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers’ multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
Recycling and Waste
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers’ specific needs.
Environmental Solutions
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
SUSTAINABILITY INNOVATION
Republic’s recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation’s first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.
RECENT RECOGNITION
Barron’s 100 Most Sustainable Companies
CDP Discloser
Dow Jones Sustainability Indices
Ethisphere’s World’s Most Ethical Companies
Fortune World’s Most Admired Companies
Great Place to Work
Sustainability Yearbook S&P Global
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