Front Desk Coordinator

Job Description

Job Description

  Benefits/Perks

• Competitive Compensation Dependent on Your Experience
• Great Work Environment
• Great Work/Life Balance
• Full Time Position Monday - Friday

Job Summary

We are looking for a detail-oriented, patient-focused Front Desk Team Member who is a strong team player and will represents our practice with professionalism and warmth.

Primary responsibilities include completing thorough insurance verifications, answering patient phone calls, scheduling patients, checking patients out after appointments, and serving as a positive brand ambassador for our office.

The ideal candidate has strong customer service skills, excellent attention to detail, and is comfortable working on a computer for much of the day. This position requires professionalism, organization, and the ability to communicate clearly with patients and team members in a positive, upbeat, and helpful manner.

Responsibilities 

• Obtain insurance, verify insurance, determine benefits
• Input patient information into Dentrix
• Check patients out after treatment.
• Answer phones, assist patients with scheduling or other issues
• Assisting other team members with insurance information

Qualifications

• Strong customer service skills that demonstrate positivity
• Previous experience with verifying dental insurance and benefits
• Strong organization skills that demonstrate working in an organized manner
• Excellent attention to detail
• Experience in a dental office at the front desk. (Minimum two years.)