Resident Assistant - Flex / On Call

Job Description

Job Description

At Better Living, we believe every stage of life should be filled with purpose, dignity, and joy.

We’re not just a senior living management company—we’re a team driven by compassion, grounded in hospitality, and committed to doing what’s right for residents, families, and staff. Our communities are built on meaningful connections, personalized support, and everyday moments that matter.

This is senior living, only better.

Benefits:

• Compensation - $18.00-$20.00
• Health, dental, and vision insurance
• Paid time off and holidays
• 401 (K) matching
• Professional development opportunities
• Employee assistance programs

Position Summary

The Resident Assistant supports residents with activities of daily living (ADLs), engagement, safety, and dignity while promoting independence whenever possible. The RA collaborates with the Health & Wellness Director, nursing team, and leadership to deliver exceptional care within the Better Living culture and the Better Days Memory Care philosophy.

This role requires compassion, consistency, teamwork, and the ability to create moments of joy throughout the day.

• No guaranteed schedule - Fills open shifts due to call-ins, vacations, leaves of absence, or staffing shortages.
• Trained to work on all shifts (1st, 2nd, and potentially 3rd shift).
• Available for extra shifts.
• Written in the job expectations is 3 passes on picking up a shift per month is a voluntary termination of the Flex Role.
• May have a minimum availability requirement (for example, available to work at least 2 weekends per month and pick up a certain number of shifts).
• Can float between Assisted Living and Memory Care as needed.
• Assists with resident care, meal service, activities, laundry, and other duties based on the needs of the community during the shift.
• 3 passes on picking up a shift per month will be considered voluntary termination of the Flex Role.

Key Responsibilities

Resident Care

• Assist residents with ADLs including bathing, dressing, grooming, toileting, transferring, and mobility support.
• Provide meal assistance, hydration, and encouragement to maintain independence.
• Observe and report changes in condition promptly to the nurse or Health & Wellness Director.
• Support residents in maintaining a clean, safe, and comfortable living environment.
• Follow care plans and service plans with accuracy and intention.

Engagement & Culture

• Participate in and encourage involvement in daily programming, including Better Days Memory Care activities.
• Build strong, meaningful relationships with residents—knowing their life stories, preferences, routines, and joys.
• Promote resident choice, dignity, and autonomy in all interactions.
• Create a welcoming, family-centered environment consistent with Better Living standards.

Safety & Compliance

• Follow infection control procedures, emergency protocols, and all IDPH and community policies.
• Ensure proper documentation of care, activities, and observations.
• Use safe transfer techniques and equipment per policy and training.
• Immediately report any suspected abuse, neglect, or unusual incidents.

Teamwork & Communication

• Communicate clearly with nurses, leadership, and peers to ensure continuity of care.
• Attend trainings, in-services, and meetings as required.
• Maintain professionalism, reliability, and a positive attitude at all times.

Qualifications

• High school diploma or equivalent preferred.
• Previous caregiving or senior living experience preferred but not required—Better Living will train the right heart.
• Ability to read, write, and communicate effectively.
• Ability to lift, push, pull, or assist residents safely.
• Compassionate, patient, and dedicated to serving older adults.

What Makes Better Living Different

• A mission-first culture rooted in love, purpose, and connection.
• Leadership that supports, mentors, and invests in you.
• A work environment where residents feel like family—and staff do too.
• Programs like Better Days that empower residents to live with meaning and dignity.

Our Promise

At Better Living, we don’t just provide care—we create home.
We show up with heart.
We honor each resident’s story.
And we elevate every moment—together.

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.