Intake Specialist

About the Opportunity A nonprofit in New York City is actively seeking a new Intake Specialist (CASAC / CASAC-T) to join their growing Substance Use Disorder (SUD) Program. In this role, the Intake Specialist (CASAC / CASAC-T) will be responsible for managing referrals, conducting screenings, completing intakes, and ensuring all documentation meets OASAS and program standards. Schedule: Monday to Friday Hours: 9am to 5pm Responsibilities Review incoming referrals and schedule phone screenings Conduct intake screenings and assessments to determine program fit Complete intake appointments and admit clients into the program Complete all intake documentation in NextGen EHR (100% electronic) Accurately document demographic, substance use, mental health, legal, and family history Work closely with the Admissions & Outreach Manager, who supervises this role Defer to the supervisor as needed while exercising sound clinical judgment Coordinate with the Benefits team on Medicaid and managed care authorization Maintain communication with referral sources and case managers Participate in clinical meetings and case conferences as needed Qualifications Minimum 1 year experience in Intakes, Assessments, or Admissions Bachelor\'s Degree NYS CASAC‑T and/or CASAC licensures Strong organization and time management Excellent written and verbal communication Comfortable managing multiple referrals simultaneously Able to work independently within a structured workflow High attention to detail and confidentiality Desired Qualifications SUD and/or Residential Program experience strongly Familiarity with OASAS environments and LOCADTR #J-18808-Ljbffr Tandym