Treatment Coordinator

Chester County Oral Surgery & Dental Implants Treatment Coordinator Full-Time (>30 Hours) | West Chester & Kennett Square | This is an in-office position.

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors.

We are growing and seeking a confident, compassionate, and detail-oriented Treatment Coordinator to play a key role in connecting our clinical expertise with an outstanding patient experience. In this position, you’ll serve as a trusted resource for patients—helping them understand their treatment plans, guiding them through financial options, and ensuring every interaction is handled with professionalism and care. If you enjoy building relationships, thrive in a fast-paced environment and want to be part of a high-performing team, we would love for you to join us as we

continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.

Role and Responsibilities

Updates and maintains patient insurance information. Maintains doctor schedule to ensure efficient use of the doctor’s time. Partners with clinical team to ensure excellent patient experience. Adheres to deadlines and prioritize work against the patient schedule. Collects payments from patients in an effective and professional manner. Understands doctor treatment recommendations and develops treatment plans from diagnosis. Effectively communicates treatment options and associated costs to the patient. Maintains confidentiality of all information in accordance with HIPAA. Performs other related duties as assigned. Education and Experience

Highschool diploma or equivalent required. One year of customer service experience required. Medical or dental experience preferred. Skills and Abilities

Understanding of dental terminology. Friendly, inviting, and professional personality and presence. Basic office skills such as typing and filing. Good organizational skills. Attention to detail. Leadership and problem-solving skills. Effective communication skills. Ability to work cross functionally with other team members. What We Offer Competitive Pay, Bonus potential, and Annual Merit Reviews Paid Time Off 401k Plan w/Company Match Health Savings Account (HSA) with HDHP health plans Medical (including Virtual Care), Dental and Vision Coverage Basic and Supplemental Life Insurance Short & Long-Term Disability Employee Assistance Program BLS/CPR Certification Career Path Advancement to Clinical or Management positions National Discount and Rewards Marketplace We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status

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