Orthodontic Assistant at Garn Mason Orthodontics

Back-Office Team Member

Our office is looking for a fun, energetic back-office team member. Patient care and experience are very important to our office. We value an individual who exhibits the ability to communicate, multi-tasks and works well with others. We have three office locations and two doctors. Teamwork and dependability are crucial for this position. We have a four-day weekend every other week. Come join our fun, fast paced orthodontic office!

Duties include:

• Assist with all phases of orthodontic treatment as directed by the Orthodontist and/or treatment plan.
• Prepare teeth for the placement of brackets and bands.
• Prepare and secure orthodontic wires.
• Ability to assist in laser procedures with Orthodontist.
• Educate patients on oral hygiene and appliance care.
• Help motivate patients to achieve the very best results from orthodontic treatment.
• Serve as key communication link between the patient and the Orthodontist.
• Make patients feel comfortable, at ease and welcomed to our practice by engaging the patient and/or parent in conversation.
• Assists Orthodontist in any given procedure.
• Sterilize, set up and prepare orthodontic equipment and instrumentation in accordance with established regulations and guidelines.
• Maintain clean and neat work areas. Restock supplies as needed.
• Answer patient/parent questions if appropriate or refer them to the Orthodontist or another staff member who can assist them.
• Cleans clinic patient chairs and moves around clinic with sense of urgency.
• Back up for sterilization.
• Performs side tasks daily and/or monthly as assigned by Clinic Coordinator.
• Attend all staff meetings and daily huddles.
• Abide by established office policies and procedures.
• Representing the practice in a positive way inside and outside of the office.
• Required to travel between office locations.

Requirements

• At least 1 year of orthodontic assisting experience is preferred
• Self-motivated, organized, and have a positive attitude
• Possess great understanding of dental terminology
• Have excellent communication and written skills
• Have excellent public relations skills
• Work well with patients and team
• Be experienced in delivering high-level customer service