Life Enrichment Manager

Brief Description Life Enrichment Manager is responsible for developing, overseeing, and implementing the community's activities, fitness program (where applicable), and volunteer program. This position assesses resident interests to consistently plan and manage quality events and activities throughout the week. The Life Enrichment Manager exercises patience, flexibility, kindness, and strong communication skills as they encourage and support residents through activities. This role reports to the Executive Director and leads the Life Enrichment Team. The Life Enrichment Manager is compassionately dedicated to delivering creative and meaningful programming that provides purpose for our residents and exceeds expectations of residents and their families. They value the opportunity to impact resident social well‑being and know that a smile and caring demeanor can make all the difference. Main Job Tasks and Responsibilities Oversee and facilitate all activities and events both in and out of the community designed to promote resident’s creativity, physical and mental well‑being, socialization, and overall engagement. Establish relationships with residents to provide stimulating activities that meet varying interests, encourage socialization, and provide one‑on‑one engagement as appropriate. Create and post a monthly calendar of activities for residents and families. Oversee the hiring, training, coaching, supervision, scheduling, and evaluating of the Life Enrichment Assistants, Fitness Coordinators (where applicable), and Bus Drivers. Work closely with the Resident Care department to assess resident needs, communicate changes or observations, and encourage resident and associate participation. Review resident information before move‑in to determine and promote involvement in activities. Recruit entertainers and schedule special community events. Actively coordinate and interact with the resident council. Ensure community drivers adhere to the utmost safety and customer‑service standards while transporting residents, and serve as a backup when needed. Utilize creativity and problem‑solving skills to enhance activities and resident participation. Oversee the volunteer program, closely monitoring volunteers who participate in activities. Maintain an up‑to‑date inventory checklist of activity supplies and ensure supplies are ordered when needed; oversee the monthly budget to monitor department expenses. Assist with all other duties as assigned by the Executive Director. Competencies Customer Focused – Dedicated to meeting and exceeding the needs of the customer by establishing and maintaining effective relationships and gaining the trust and respect of customers. Detail Oriented – Pays attention to the smallest details, understands the importance of all aspects of a task, and values gathering all relevant information before making a decision. Empathetic and Compassionate – Genuinely cares about people, is concerned with their well‑being, and has the ability to understand and feel what others are thinking or feeling. Passion for Seniors – Feels strong about working with the senior population, has a drive to go above and beyond for seniors, typically stemming from personal experience or prior work experience in a senior‑citizen setting. Job Requirements Bachelor’s degree, certifications, or coursework in recreational therapy is strongly preferred. Minimum of 1 year of previous experience overseeing Life Enrichment activities in a senior living environment. Previous experience working with the elderly population and, ideally, in memory care. Proficiency with Microsoft Office and other computer applications. Ability to read, write, and communicate effectively in English. Ability to work independently with a high degree of integrity, honesty, and good judgment. Excellent time‑management skills and ability to multi‑task and prioritize work. Strong organizational and planning skills in a fast‑paced environment. Ability to motivate individuals to participate in events or activities. Valid driver’s license; CDL or chauffeur license required in MI depending on vehicle size. Able to work weekends and holidays as needed; shares Manager on Duty responsibilities. Additional requirements based on state licensure for Assisted Living and Memory Care communities may apply. Physical Requirements Constant use of manual dexterity, auditory, and visual skills, and gross motor skills, with frequent use of bi‑manual dexterity and fine motor skills. Ability to follow written and oral instructions and procedures. Ability to reach, bend, twist, squat, kneel, push, and pull. Ability to lift/carry up to 30 pounds. Ability to perform repetitive movements, including simple grasping, pushing, pulling, and fine manipulation. Occasionally sitting, with frequent standing and walking. #J-18808-Ljbffr Singh Management