Bakery Manager

Benefits: 401(k) Bonus based on performance Dental insurance Health insurance Paid time off Vision insurance Position Overview We are looking for an enthusiastic, driven, and results-oriented Bakery Manager to lead the daily operations of our bakery. The Bakery Manager is responsible for creating an exceptional guest experience while developing a strong team, maintaining high operational standards, and driving sales and profitability. Key Responsibilities Leadership & Team Development Lead, coach, and develop bakery team members to achieve operational and sales goals. Create a positive, inclusive, and team-focused work environment. Conduct effective pre-shift huddles and communicate daily priorities. Train team members on bakery procedures, product standards, guest service, and food safety. Provide ongoing feedback, recognition, and coaching. Assist with hiring, onboarding, and developing new team members. Build a strong leadership pipeline and identify team members with growth potential. Guest Experience Deliver an exceptional guest experience during every interaction. Ensure team members provide friendly, knowledgeable, and engaging service. Monitor and improve guest satisfaction and OSAT performance. Resolve guest concerns professionally and promptly. Create a welcoming bakery environment that encourages repeat business and guest loyalty. Drive participation in Bundtastic Rewards and other guest engagement initiatives. Bakery Operations Oversee daily bakery operations to ensure company standards are consistently met. Maintain high standards for product quality, presentation, freshness, and consistency. Ensure proper ROX labeling, FIFO procedures, and product rotation. Ensure all bakery areas remain clean, organized, and inspection-ready. Follow all food safety and sanitation requirements. Ensure equipment is properly maintained and operational issues are addressed promptly. Complete required operational tasks, checklists, and training assignments. Sales & Business Growth Drive sales by identifying and executing local sales and community opportunities. Build relationships with businesses, schools, organizations, and community partners. Actively pursue catering, fundraising, and outside sales opportunities. Ensure the bakery is prepared for promotions, seasonal launches, and special events. Monitor sales performance and create action plans to improve results. Labor & Financial Management Manage labor effectively while maintaining excellent guest service and operational standards. Monitor sales and labor throughout the day and make proactive staffing adjustments. Ensure schedules are aligned with business needs and sales projections. Control product waste and maintain appropriate inventory levels. Support COGS and profitability goals. Hold the team accountable for productivity and operational efficiency. What We're Looking For Previous management or leadership experience, preferably in food service, retail, hospitality, or a similar environment. Strong communication and interpersonal skills. Ability to lead, coach, and motivate a diverse team. Strong organizational and time-management skills. Ability to work in a fast-pace environment while maintaining attention to detail. Strong problem-solving and decision-making skills. Passion for delivering an outstanding guest experience. Ability to hold yourself and others accountable. Ability to work a flexible schedule, including weekends and holidays as needed. A positive, energetic, and team-oriented attitude. What Success Looks Like A successful Bakery Manager: Builds a strong and engaged team. Creates a consistently excellent guest experience. Maintains high standards for cleanliness, food safety, and product quality. Met or exceeds sales and labor expectations. Develops team members for future growth. Creates opportunities for increased sales through events, fundraising, catering, and community partnerships. Leads with urgency, accountability, and a positive attitude. Why Join Our Team? We believe great bakeries start with great people. As a Bakery Manager, you will have the opportunity to lead a team, make a direct impact on the success of your bakery, and build meaningful relationships within your community. #J-18808-Ljbffr Nothing Bundt Cakes #1173