Project Closeout Specialist (Customer-Focused Role | Field + Office) - Premiere Roofing
$20 - $24 per hourArchline
Job Description
Job Description
Salary: $20 - $24 per hour
Make the Final Impression That Customers Remember
At Premiere Roofing, the job isnt done until the customer is 100% satisfiedand thats where you come in.
Were looking for a detail-oriented, customer-focused Project Closeout Specialist to manage the final stage of our roofing projects. This role is perfect for someone who enjoys working in the field, interacting with customers, and ensuring top-quality results.
If you like problem-solving, staying organized, and being the person who wraps everything up right, this could be a great fit.
What Youll Do
- Coordinate Final Walkthroughs: Review completed jobs weekly and schedule customer visits
- Ensure Quality: Verify materials and work match contract details in our CRM
- On-Site Inspections:
- Conduct final walkthroughs with homeowners
- Perform drone inspections (we can train the right person)
- Handle minor cleanup (ex: missed nails, small touch-ups)
- Customer Experience:
- Share project photos using CompanyCam
- Help customers leave positive Google reviews
- Documentation: Upload signed Customer Satisfaction Forms (CSFs)
- Final Payments: Collect and verify final payments match invoices
What Were Looking For
- Strong communication & customer service skills
- Detail-oriented and highly organized
- Comfortable using basic tech (CRM systems, mobile apps)
- Willingness to learn drone operation (or prior experience is a plus)
- Valid drivers license & reliable transportation
Why Join Premiere Roofing?
- Be part of a growing, professional team
- Work in a role that combines fieldwork + customer interaction
- Make a direct impact on customer satisfaction and company reputation
- Opportunity to learn new skills (including drone inspections & project workflows)
Benefits
- 401k
- Health Ins
- Bonus Plan
- dental and vision plan
- PTO
- Vacation
Bonus (Nice-to-Have)
- Experience in roofing, construction, or inspections
- Familiarity with CompanyCam or similar apps
- Experience collecting payments or handling job closeouts
Apply Today
If youre someone who takes pride in finishing jobs the right way and delivering a great customer experience, wed love to hear from you.
Vacancy posted a month ago
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