Director, Member Experience & Care Operations
Umpqua Health
Umpqua Health is seeking a Director of Customer Care to lead strategies and operations for member engagement and services. The role involves overseeing the Customer Care Call Center and ensuring compliance with healthcare regulations. The ideal candidate will possess a Bachelor’s degree, have extensive experience in member services, and demonstrate strong leadership and analytical skills. The position offers a full-time role with a comprehensive benefits package and a commitment to health equity. #J-18808-Ljbffr
- ...Umpqua Health seeks a Director of Customer Care in Roseburg, Oregon. This full-time role involves leading member service strategies and overseeing a diverse team... ...ideal candidate will have extensive experience in healthcare operations, significant leadership experience,...OperationsFull time
$137.2k - $205.8k
...offers a holistic approach to care, addressing patients' medical... ...to promote collaboration, operational efficiency, and consistent employment... ...: Five (5) years of experience in a senior HR leadership role... ...contact the Human Resources Director or their designee by email....OperationsWork at officeLocal area$90k - $120k
...decisions for staff to the director of operations, including decisions to hire... ...overall quality of patient care and clinical performance of... ...of other staff members and ensures missing, incomplete... ...work. One year of clinical RN experience in home health or hospice....OperationsImmediate startShift work$15k
...encompassing all aspects of care delivery.... ...health assessments for members in a variety of settings... ...Regional Clinical Medical Director or designee when assistance... ...excellence and operational efficiency. Maintain... ...Minimum 1 year of NP experience in geriatrics setting...OperationsWork at officeRelocation packageFlexible hours- ...This dual role combines direct patient care as a Nurse Practitioner or Physician Assistant... .... APP Residency Program Director Responsibilities: Provide clinical... ...required. Minimum of 5 years clinical experience; experience in education or precepting strongly...SuggestedRelocation packageWeekend work
$20 - $27 per hour
...specialized, value-based cancer care in the community setting. TOI... ...in transforming the patient experience. You’ll be part of a... ...clinical careers. As an essential member of the patient care team, the... ...support to ensure the smooth operation of the clinic. The MA should...OperationsHourly payWork at office- ...our commitment to exceptional care for our residents and a... ...focused environment for our team members. At Cogir, our culture is rooted... .... Our residents' dining experience begins with you. KEY RESPONSIBILITIES... ...are required for sanitary operations. Requirements CANDIDATE...OperationsFlexible hours
- ...offers a holistic approach to care, addressing patients' medical... ...to patients and their family members. This position will assist... ...chronic conditions. Oversee the operation of, be accountable for, and... ...progressively responsible, relevant experience in an ambulatory setting....OperationsWork at officeMonday to Friday
- ...is committed to providing excellent care for your family with clinics in... ...commitment to giving patients the best experience possible, while we provide them... ...specialty offices, ED notes and family members. Must understand how to operate maneuver and navigate, mechanized...OperationsLocal areaWeekend workAfternoon shift
$85k - $105.34k
...as needed for business operations. EMPLOYMENT TYPE:... ...community-driven Coordinated Care Organization (CCO)... ...approach ensures members receive high-quality,... ...complex cases to Medical Directors and request additional... ...of direct patient care experience Proficiency with Microsoft...OperationsFull timeWork at officeLocal areaImmediate startRemote workMonday to Friday- ...acquiring other franchise operators to become the largest... ...on our core values; Care Genuinely for People,... ...passionate about their experience every day at Applebee'... ...General Manager/Area Director of needed repairs.... ...referrals of potential team member and management...OperationsLocal areaImmediate startShift work
- ...applicants People taking care of people, that's who we... ...where our residents and team members thrive. Our common goal... ...with the Executive Director, they manage daily operations, ensuring a welcoming environment... ...to ensure residents experience the highest level of customer...OperationsFull timeLocal areaFlexible hoursWeekend workAfternoon shift
- ...committed to providing excellent care for your family with clinics... ...state, or national security operations for the protection of people,... ..., and cooperation among team members. Accurately documenting/... ...both orally and in writing. Experience with adult and pediatric...OperationsTemporary workWork at officeLocal areaWeekend workAfternoon shift
- ...Nurse to provide comprehensive patient care within a collaborative environment. Key... ...triage, education, and assisting in clinic operations. Candidates are expected to hold an... ...leadership and communication skills, relevant experience, and a commitment to patient service....OperationsMonday to Friday
- ...holistic approach to care, addressing patients'... ...and engaged onboarding experience with Aviva Health with... ...data. Document Standard Operating Procedures (SOP) for... ...administrative support to other members of the HR department... ...the Human Resources Director or their designee by...OperationsWork at officeLocal areaMonday to FridayAfternoon shift
$41.6k - $47k
...community-driven Coordinated Care Organization (CCO) dedicated... ...collaborative approach ensures members receive high-quality,... ...efficientutilizationmanagement operations. Essential Job Responsibilities... ...entry, and internet research. Experience using standard office equipment...OperationsFull timeWork at officeLocal areaImmediate startRemote workMonday to FridayFlexible hoursShift work$84k - $95.9k
...community-driven Coordinated Care Organization (CCO) dedicated... ...collaborative approach ensures members receive high-quality,... ...administration. Identify operational gaps and lead process improvement... ...required Minimum of 5 years of experience in health plan claims...OperationsFull timeContract workWork at officeLocal areaImmediate startMonday to Friday$80.47k - $94.55k
...community-driven Coordinated Care Organization (CCO)... ...approach ensures members receive high-quality,... ...Collaborate with Senior Director, Quality and Data Management... ...(P&Ps) and Standard Operating Procedures (SOPs)... ...of three (3) years of experience in healthcare quality...OperationsFull timeLocal areaImmediate startMonday to Friday$19 - $23 per hour
...solutions to enable our clients to operate safely and effectively in... ...to include "hands on" direct care at over 800 sites around the... ...to collaborate with team members for patient appointments and... ...six months of customer service experience. Proficient in Microsoft office...OperationsMinimum wagePermanent employmentFull timeFor contractorsWork at officeLocal areaRemote work$800 - $1,100 per day
...be successful. While you focus on patient care with complete clinical independence, we... ...Clinical Development, Marketing, IT, HR, Operations Management, Compliance, Accounting & Finance... ...patient retention Partner with all team members in fostering a collaborative environment...OperationsPermanent employmentFull timeTemporary workRelocation packageFlexible hours$105k - $128k
...Salaried; pay based on licensed experience) Umpqua Valley Nursing &... ...and help drive excellence in care. Position Summary The... ...responsible for overseeing the daily operations of the nursing unit in... ...role works closely with the Director of Nursing to ensure the highest...OperationsFull timeLocal areaMonday to FridayFlexible hoursWeekend work$113.06k - $132.84k
...DIRECTOR, CUSTOMER CARE ONSITE EMPLOYMENT TYPE: Full-Time, Exempt About Umpqua... ...collaborative approach ensures members receive high-quality,... ...oversees the end-to-end member experience across inbound and outbound operations, including the Customer Care Call...OperationsFull timeContract workWork at officeLocal areaImmediate startMonday to Friday$10k
...offers a holistic approach to care, addressing patients' medical... ...you'll be valued as a vital member of a collaborative and compassionate... ...an undue hardship on the operation of the business. To request a... ...contact the Human Resources Director or their designee by email....OperationsRelocation packageShift work$100.94k - $118.61k
...community-driven Coordinated Care Organization (CCO) dedicated... ...collaborative approach ensures members receive high-quality,... ...key contributor to health plan operations, responsible for leading the... ...related field, and 10+ years of experience in software development or solutions...OperationsFull timeLocal areaImmediate startRemote workMonday to Friday- ...offers a holistic approach to care, addressing patients' medical... ...(enhancing patient experience, improving population health,... ...leadership, medical providers, directors, managers, and interdisciplinary... ...strengthen clinical quality, operational efficiency, regulatory compliance...OperationsRelocation packageMonday to Friday1 day per week
- ...offers a holistic approach to care, addressing patients' medical... ...a positive customer service experience in accordance with the organization... ...staff to optimize pharmacy operations and to achieve the goals,... ...established by Aviva Health's Board of Directors Prepares medications by...OperationsPart timeCasual workSecond jobWork at office
$39.82 - $48.08 per hour
...Aviva Health offers a holistic approach to care, addressing patients' medical,... ...with chronic conditions. Oversee the operation, accountability, and maintenance of pediatric... ...years progressively responsible, relevant experience in an ambulatory setting. Demonstrated...OperationsHourly payWork at officeMonday to Friday- ...Mission | To provide our patients with a unique wellness experience that redefines primary care through innovative, integrated health practices and... ...improvement initiatives, and training sessions Support clinic operations by contributing to a positive, team-oriented...OperationsWork at officeRelocationFlexible hoursWeekend work
- ...Aviva Health offers a holistic approach to care, addressing patients' medical,... ...(both HIPAA and FERPA). Oversees the operation, accountability for, and maintenance of... ...Three to five years of ambulatory care experience, preferably in an FQHC or Public Health...OperationsWork at officeMonday to Friday
- ...offers a holistic approach to care, addressing patients' medical... ...in compliance with operating procedures as they relate to... ...Minimum of two years relevant work experience in health care; behavioral health... ...contact the Human Resources Director or their designee by email. AVIVA...OperationsWork experience placementLocal areaMonday to Friday
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