Regional Director of Operations

Overview

First Coast Security (FCS), founded in 1999, is a leading security services provider offering customized solutions across commercial, residential, and government sites. We hire and develop high-quality Security Officers and maintain a culture built on service excellence, integrity, and employee satisfaction. FCS values long-term careers, recognizes strong performance, and promotes from within, giving you real opportunities to grow.

First Coast Security is an Equal Opportunity / Affirmative Action Employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce.

#services

Job Skills / Requirements

The Regional Director of Operations is responsible for all assigned aspects of the assigned region and its employees and clients.


PRIMARY DUTIES AND RESPONSIBILITIES:

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Oversees all coaching and development of assigned personnel to include Officers, Account/PM Managers, Supervisors, Trainers, and back-office staff personnel
• Accountable for achieving budget targets for overtime, turnover, and recruitment
• Responsible for setting annual objectives and reviewing and conducting all personnel performance reviews with assigned personnel
• Communicates and works closely with Senior Executives within the corporate office to meet and exceed company and client expectations
• Contributes to the company overall strategies, budgeting process, and execution of goals and objectives
• Develops and strengthens meaningful relationships with clients
• Conducts regular quality assurance checks with clients and addresses concerns promptly and efficiently
• Responsible for growing the FCS brand and business development
• Accountable for promoting positive morale and overall satisfaction of both employees and clients
• Develops, implements, and promotes processes and procedures to improve overall success of region
• Holds regular meeting and communicates company expectations, updates, and recognizes success within Manager and Supervisor personnel
• Utilizes Win Team regularly to analyze reports for scheduling, turnover, invoicing and compliance

KNOWLEDGE, SKILLS, AND ABILITIES:

MINIMUM REQUIREMENTS:

• Education: Bachelors degree or 5+ years of experience in similar role
• Experience working in a data center, with an understanding on operations and security needs.

MACHINES, TOOLS, EQUIPMENT AND SOFTWARE USED:


Microsoft Office Suite


Word


Excel


PowerPoint


Education Requirements (All)


Bachelors Degree

Additional Information / Benefits

• Paid Holidays
• Weekly Pay
• 401K/403b Plan
• Short Term Disability
• Dental Insurance
• Paid Vacation
• Long Term Disability
• Vision Insurance
• Medical Insurance
• Life Insurance
• The following screenings are required:
  
  
  • Drug Screen
  • Criminal Background Check
  • Motor Vehicle
  • Education Verification
  • Employment Verification

First Coast Security is an Equal Opportunity / Affirmative Action Employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce.


Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Special Incentive Plans

This is a Full-Time position