Program Specialist

Wage: $17.00-18.50 depending on experience and bilingual skills Part-time summer hours: Monday and Wednesday 12:30-4:30 Part-time school year hours: Hours vary between 2:00-5:00 Monday through Thursday Our Organization: Girl Scouts of Eastern Washington and Northern Idaho (GSEWNI) is a non-profit dedicated to empowering girls through the Girl Scout four pillars: life skills, STEM, outdoors, and entrepreneurship! We cover a massive area of 29 counties that stretches over 67,000 square miles, spanning from Central and Eastern Washington to Northern Idaho. Our headquarters is in Spokane, Washington, but we've got awesome staff in the Tri-Cities, Washington, and Coeur d'Alene, Idaho. With the power of 2,000 amazing adult volunteers, we're on a mission to serve around 5,000 girls from kindergarten to 12th grade. Girls are our heart and soul, and we're all about helping them become future leaders. Girl Scouts is THE go-to place for girl power, shaping strong leaders for a new era. The Go Getters Outreach Tri-Cities is a grant-funded program breaking barriers in order to engage Latina Girls and ensure every girl has the opportunity to be a Girl Scout. Position Summary As an Outreach Program Specialist, you’ll team up with the Outreach Program Coordinator to facilitate after-school troop meetings and deliver the magic of Girl Scouting to bilingual Outreach Girl Scout Troops in Pasco and Richland. This position directly serves young girls in under resourced communities, delivering the full Girl Scout experience to girls who may otherwise not have the opportunity to participate. The Outreach Program Specialist fosters positive relationships with girls, families, staff, and community members. Primary Responsibilities Use our engaging curriculum to lead girls through exciting activities that cover all things STEM, outdoors, life skills, and entrepreneurship. Incorporates Girl Scout principles into each meeting with girls: Allow meeting to have elements of girl-led, hands-on, cooperative learning – while providing guidance and supervision as needed. Models team work and problem solving while creating opportunities for girls to apply strategies themselves. Works seamlessly with co-leaders and other GSEWNI staff. Completes paperwork such as attendance, rosters, etc. Communicates positively with parents and other community members about Girl Scouts. Performs other duties as assigned. Position Competencies Ethics – treats all people with respect, keeps commitments, inspires the trust of others, works with integrity, upholds organizational values, and maintains the confidentiality of all client/co-worker/organizational business. Diversity – demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce. Visionary Leadership – displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision; provides vision and inspiration to peer, subordinates, and constituents. Organizational Leadership – exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others. Motivation – sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals. Professionalism – approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration regardless of their status or position, accepts responsibility for own actions, follows through on commitments, represents the company in all actions, dress and conduct in accordance with our Mission and Vision. Oral Communication – speaks clearly and persuasively in positive or negative situations, listens and gets clarification, responds well to questions, demonstrates group presentation skills, participates in meetings. Active listening; ability to skillfully use a variety of questions and other active listening techniques to promote a robust discussion with members/ customers and identify needs. Planning/Organizing – prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Problem Solving – identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Conflict Management – ability to anticipate, prevent, and resolve conflicts while maintaining productive working relationships (customers, vendors, coworkers); distinguishes between disruptive conflict and constructional differences; identifies common interests to resolve differences. Judgment – displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision‑making process; makes timely decisions. Written Communication – writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, presents numerical data effectively, able to read and interpret written information. Planning/Organizing – prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks as directed; develops realistic action plans. Team Work – Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Interpersonal – Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things; establishes rapport with others at all organizational levels; respects others; considers and responds to needs, feeling, and capabilities of others; establishes and maintains open dialogue with others; has demonstrated ability to market the Girl Scout value proposition through a variety of communication venues including person, phone and online. Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values. Volunteer Relations – understands the functions of volunteers; demonstrates flexibility to meet with volunteers, effectively delegates responsibility; monitors use of volunteers within exiting constraints and guidelines; recognizes volunteer accomplishments; works effectively with volunteers. Attendance/Punctuality – Assures work responsibilities are covered when absent; arrives at meetings and appointments on time. Dependability – Takes responsibility for own actions; Keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan. Customer Service – Responds promptly to customer need; solicits customer feedback to improve service; consistently exhibits excellent phone skills; responds to requests for service and assistance; meets commitments. Quality Management – looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. Self-management and self‑assurance- assesses own skills and abilities and identifies areas for improvement; willingly accepts constructive feedback; a self‑starter who seeks developmental opportunities; sets and achieves goals; works independently. Has confidence to prepare for conversations and visits with potential members/customers by gathering key information and setting strong objectives to achieve successful outcomes. Project Management- formulates short and long term project goals, objectives, schedules, and priorities in line with council goals; anticipates issues, obstacles, or opportunities that may impact plans or actions; establishes course of actions for accomplishing goals while attending to and incorporating information obtained during day‑to‑day administrative tasks; identifies outcome measures at beginning of project. Quantity – meets productivity standards; completes work in a timely manner; strives to increase productivity; works efficiently. Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience Previous GSUSA experience, preferred Bilingual skills preferred Experience working in small and large group settings with children. Reliable transportation required. Available for evening work and occasional weekends Ability to travel to multiple locations; within city limits. Ability to lead activities through Zoom meetings which may require facilitation of Zoom meetings while on site at Girl Scouts. Willingness to subscribe to the principles of the Girl Scout movement, including acceptance of the Girl Scout philosophy and willingness to maintain membership in the Girl Scouts USA. Physical Abilities To perform this job successfully, an individual must be able to: Occasionally lift objects up 30 pounds, repetitive movement of the wrists, hands and/or fingers. Rarely climb, pull, stoop, kneel, crawl, twist and crouch. Must be able to stand or sit for long periods of time and work in inclement weather. Clearly see 20+ feet, with or without corrective lenses and differentiate between colors (no color blindness). Mental & Other Skills/Abilities Multi-Tasking Ability: ability to handle many diverse tasks/projects at one time; ability to prioritize and complete them on time. Work Environment While performing the essential duties/responsibilities of this job, the employee is exposed to a school environment at a local Elementary School and local Community Center. Secondary work environment consists of the employee exposed to typical office environment conditions and noise levels. Multi-tasking in a fast-paced environment is an integral part of this position, as is the ability to work with high-stress situations based on the nature of GSEWNI mission and daily work. #J-18808-Ljbffr