Senior Agent Software Engineer
Assort Health
Our mission is to make exceptional healthcare accessible anytime, anywhere, for anyone. American healthcare is broken. Patients sit on hold, get lost in communication loops, and struggle to reach the right care. Everyone has felt it, and no one should have to. Assort Health is the fastest-growing AI agents company in healthcare, and we are making access to care effortless, fast, and human. Our omnichannel agents handle calls, texts, and chats from end to end, integrating with EHR and PMS systems and the real-world preferences of every provider so patients reach the care they need without the wait. Since launching in 2023, Assort has handled over 150M patient interactions across roughly 8,000 providers and cut average hold times from 11 minutes to 1. We resolve more than 98% of calls, schedule with 99% accuracy, and hold a 4.5 out of 5 rating across over 52K patient reviews. For the practices we serve that means real ROI, around $3.3M in added revenue per 100 physicians. Our advantage compounds. We have built the largest specialty healthcare voice dataset in the world, spanning 62K care protocols and 1.6M decision pathways, and it makes every agent we ship sharper than the one before. And we are growing fast. In 2025 we were a team of 15. Today we are a 150-person company with a 40-plus person engineering team, and we are on track to double again this year. Revenue is up 15x in the last 15 months. We have raised over $100M at a $700M valuation, backed by Lightspeed and First Round, and we were named to the 2026 Enterprise Tech 30, the only healthcare AI company on the list, and the Forbes Cloud 100 alongside OpenAI, Anthropic, Stripe, and Ramp. Please note: the Assort Health Talent Team will only email you from an assorthealth.com email address. About the Role We're on the hunt for driven Senior Engineers to join our team at an exciting stage of our startup's journey. If you're eager to contribute to building and scaling innovative products, this role is your ticket to making a significant impact. You'll gain hands-on experience in a dynamic startup environment, working with and contributing to cutting-edge generative AI and voice/transcription models + technologies. You will be a cornerstone to our company's growth and success. If you are a self-starter who is ready to wear many hats, build and scale products from zero-one, then this is the perfect role for you. You'll have lots of autonomy and will need to be comfortable operating in ambiguous situations with an entrepreneurial mindset. What You'll Do
- You'll have many responsibilities and will be involved in key decisions alongside the founders
- Work closely with our world-class engineering team to develop features and products from the ground up.
- Enjoy a high degree of autonomy, tasked with solving complex problems in innovative ways.
- Participate actively in design and development discussions, contributing fresh ideas and perspectives.
- Engage with healthcare professionals to tailor software solutions that meet real-world needs.
- Play a role in an agile team, prioritizing rapid development and deployment to meet our ambitious goals.
- You will develop scalable software solutions that comply with HIPAA and other security standards.
- 4-8+ years of industry experience, with a proven track record of impact at a major tech company or a high-growth startup.
- Strong engineering fundamentals and a demonstrated ability to design, build, and scale production-grade applications or systems.
- Willingness to wear multiple hats-from design and development to testing and occasional support. Comfortable with rapid iteration, experimentation, and learning from failure in a fast-paced environment.
- Competitive Compensation - Including salary and employee stock options so you share in our success.
- Lifelong Learning - Annual budget for professional development, plus training opportunities to help you grow.
- Office Setup Stipend - We'll outfit your in-office workspace so comfy as it's productive.
- Top-Tier Health Coverage - Medical, dental, and vision insurance, because your health comes first.
- Unlimited PTO - We trust you to take the time you need to recharge and come back ready to crush it.
- Meals & Snacks - Lunch, dinner, and snack breaks that fuel great ideas.
- Fitness Stipend - Your wellness matters. We reimburse monthly membership costs to support your health.
- Commuter Benefits - We cover eligible transportation costs to make your trip to work easier.
- 401(k) - Build your retirement savings.
Vacancy posted 4 days ago
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